Digital Experience Monitoring (DEM) Statistics


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Digital Experience Monitoring (Dem) Statistics 2023: Facts about Digital Experience Monitoring (Dem) outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Digital Experience Monitoring (Dem), and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

How much of an impact will Digital Experience Monitoring (Dem) Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your questions here.

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Top Digital Experience Monitoring (Dem) Statistics 2023

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Digital Experience Monitoring (Dem) “Latest” Statistics

  • Data from Eurostat from 2020 show that 87% of EU citizens between the ages of 16 and 74 reported using the internet.[1]
  • From 68% in 2015 to 89% in 2019, the percentage of individuals accessing the internet has expanded rapidly.[1]
  • I&O leaders will be required to report on the business KPIs of the digital experience for 70% of digital business projects by 2025, up from fewer than 15% currently.[2]
  • According to Forrester, 70% of US and EU businesses intend to completely switch to hybrid work.[2]
  • 50% of firms have EUEM tooling, according to its 2019 “Business Technographics Infrastructure Study,” and 25% of those organizations are using it, according to its 2020 survey.[3]
  • According to the August 2020 “Market Guide for Digital Experience Monitoring” from Gartner, 70% of business initiatives are predicted to demand that IT leaders use business metrics when assessing the digital experience metrics by 2025, up from the 15% who expect those types of assessments at present.[3]
  • By reclaiming underutilized resources with DEM, a renowned international investment bank saved an estimated €1.2 million over the course of a year.[4]
  • A significant South African financial institution realized a 19 times Return through software rationalization powered by DEM.[4]

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How Useful is Digital Experience Monitoring Dem

DEM is a strategy that involves monitoring and analyzing the performance of a website, application, or other digital platforms from the user’s perspective. This includes tracking website load times, application response times, user interactions, and more. By understanding how users engage with their digital assets, businesses can make informed decisions to improve customer experience and optimize their digital presence.

One of the key benefits of DEM is its ability to provide real-time insights into how users are interacting with digital platforms. By monitoring key metrics such as page load times and user engagement, businesses can identify and address performance issues quickly, leading to improved customer satisfaction. In today’s competitive landscape, where customers have countless options at their fingertips, providing a seamless digital experience is crucial for retaining existing customers and attracting new ones.

Furthermore, DEM allows businesses to proactively identify and address potential issues before they impact users. By setting up alerts and thresholds for key performance indicators, organizations can quickly respond to issues such as downtime or slow page load times. This proactive approach to monitoring not only minimizes disruption to users but also helps businesses maintain a positive reputation online.

In addition to performance monitoring, DEM also helps businesses understand user behavior and preferences. By analyzing user interactions and feedback, businesses can gain valuable insights into how customers navigate their digital platforms and what features are most important to them. This information can be used to tailor digital experiences to meet the needs and expectations of customers, ultimately leading to increased engagement and loyalty.

Another advantage of DEM is its ability to provide a holistic view of the digital experience across multiple touchpoints. With the increasing number of devices and platforms used by consumers, businesses need to ensure a consistent and seamless experience across all channels. DEM allows organizations to monitor and analyze performance data from different devices and platforms, ensuring a unified and satisfying experience for users.

Overall, DEM is a valuable tool for businesses looking to optimize their digital experiences and drive customer satisfaction. By providing real-time insights, proactive monitoring, and a comprehensive view of the digital experience, DEM enables organizations to make data-driven decisions that lead to improved performance and increased customer loyalty. In today’s digital-first world, where customer expectations are constantly evolving, investing in DEM is essential for staying competitive and meeting user expectations.

Reference


  1. datasciencecentral – https://www.datasciencecentral.com/what-is-digital-experience-monitoring-dem/
  2. exoprise – https://www.exoprise.com/2021/11/30/what-is-digital-experience-monitoring/
  3. techtarget – https://www.techtarget.com/searchcio/feature/9-digital-experience-monitoring-vendors-to-watch
  4. lakesidesoftware – https://www.lakesidesoftware.com/what-is-digital-experience-monitoring/

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