E-Commerce Platforms Statistics

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E-Commerce Platforms Statistics 2023: Facts about E-Commerce Platforms outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on E-Commerce Platforms, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

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Top E-Commerce Platforms Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 214 E-Commerce Platforms Statistics on this page 🙂

E-Commerce Platforms “Latest” Statistics

  • About 3% of online consumers had either final charges greater than anticipated or issues with fraud, such as receiving no products or services or misusing credit card information.[1]
  • A little over 33% of online buyers had made one or two, three to five, or more private use purchases in the three months previous to the poll.[1]
  • Another 5% of online consumers reported having trouble getting their concerns resolved or not receiving a sufficient answer to their complaints.[1]
  • Men are somewhat more likely than women to shop online (75% vs. 74%, respectively), whereas persons aged 25–34 are more active online shoppers (85% of all internet users).[1]
  • 42% of e-buyers spent the most money on products or services, spending a total of between 100 and 499.[1]
  • 90% of people in the EU between the ages of 16 and 74 had used the internet the year before the study, and 74% had made private purchases or orders online.[1]
  • Fewer people between the ages of 16 and 74 said they didn’t need to make online purchases. Concerns regarding payment security and privacy were expressed by 14% and 6%, respectively.[1]
  • In the 12 months before the poll, more than seven in ten internet users were in the Netherlands (94%), Denmark (92%), Sweden (89%), and Ireland (88%).[1]
  • An increasing percentage of internet users purchase online, with the youngest age group (16-24) accounting for the biggest quantities at 81%, closely followed by the age group (25-54) at 80%.[1]
  • Individuals aged 25-54 distinguish out as making greater purchases. In the three months before the study, 17% of online consumers in this age range made six to ten purchases.[1]
  • While making online purchases for between $500 and 11% and above 9%, those aged 25–54 were leading. ][1]
  • The age group 16–24 made the most purchases online (35% from vendors in other EU nations and 26% from retailers outside the EU).[1]
  • 85% and 83% of consumers in the age groups 25-54 and 55-74 are more eager to purchase from national vendors online.[1]
  • The lowest percentage of internet shoppers—15%—had made purchases more than ten times.[1]
  • Online shopping was done by 66% of those aged 16 to 74 in the 12 months before the poll in 2021.[1]
  • Nearly 90% of internet users with higher education levels purchase online, which is 33 percentage points more than internet users with lower education levels.[1]
  • The youngest age group, 16-24, was the biggest age group, along with those 55-74 and over, who typically shop three to five times more than both 34% but shop more often online one to two times more than 35%.[1]
  • Only 3% of people between the ages of 16 and 74 expressed reservations about the price of delivery, its dependability, or quickness respectively.[1]
  • 64% continue to pay close attention to prices likely, and 36% are still more concerned with pricing than they ever were.[2]
  • Statistics suggest that by 2023, sales will total $6.17 trillion, with e-commerce accounting for up to 22.3% of all retail sales.[2]
  • Over 60% of consumers indicate they prefer to utilize self-serve digital tools for customer assistance, such as if asking inquiries about items, signaling a significant shift in customer support over time.[2]
  • 70% of internet buyers abandon their shopping carts before making the final purchase.[2]
  • No matter what industry you’re in—healthcare, auto parts, food, and beverage—at least 21% of your market wants to purchase online.[2]
  • For basic questions, more than 60% of users indicate they prefer using digital self-serve solutions like websites, apps, or chatbots.[2]
  • Search engines are preferred by TV advertisements for brand discovery by 31.7% of internet users.[3]
  • 70% of customers want personalization as long as businesses use their personally provided data.[3]
  • Only 60% of customers say that they obtain individualized experiences, despite the fact that 85% of firms feel they do.[3]
  • PwC estimates that 51% of consumers deliberately consider sustainability and environmental friendliness when purchasing.[3]
  • In 2020, over 30% of internet users in the U.S. will have directly purchased through a social site.[3]
  • 66% of them choose companies that are open about where their resources come from, what kind of culture they have at work, and how they treat their people.[3]
  • More than 40% of internet users who are of working age use social media to investigate businesses and goods.[3]
  • Shopify controls more than 32% of the market share for e-commerce platforms in the United States and powers over 3,766,071 active websites worldwide.[3]
  • The reason why 62% of online buyers claim that previous customer service had a major impact on their choice to buy.[3]
  • While 44% approve of corporations utilizing personal information to produce relevant content and offers.[3]
  • According to 27% of Millennials, offering a variety of delivery alternatives is the most crucial thing a firm can do to make online purchasing more convenient.[4]
  • Consumers don’t react to sponsored social network advertising in 71% of cases, and they don’t trust ads in 69% of cases.[4]
  • 78% of companies now use virtual reality or artificial intelligence in their online storefronts or intend to do so in the future.[4]
  • Approximately 48% of merchants, according to a separate NRF report, believe that improving sales and conversions via guest checkout is one of the most important elements.[4]
  • Around 40% of shoppers, according to Inviqa.com, think that the largest issue they encounter while purchasing online is a lack of feedback or information.[4]
  • Around 65% of clients would prefer material in their native language even if it is not completely translated.[4]
  • According to sales and marketing experts, 80% of businesses have chatbots in their customer experience strategies or are already preparing to use them.[4]
  • Highly tailored content increases consumers’ likelihood to add more goods to their carts by 110%.[4]
  • 57% of online customers, according to statistics from Shopify, have made a purchase from a national or international merchant.[4]
  • Nearly 46.4% of consumers, according to Pyments.com’s remote payments research, use their phones to look for deals or discounts online.[4]
  • 23% of consumers claim to shop often while at work, and 20% visit digital retailers while using the restroom.[4]
  • Another 23% claim that this difficulty stops them from converting approximately 50% of the time, while another 23% claim that it occurs sometimes.[4]
  • A transaction was abandoned by almost 18% of U.S. online buyers because the checkout procedure was too difficult or drawn out.[4]
  • When a store’s material is in another language, almost 40% of consumers completely refuse to make a purchase.[4]
  • Nearly 48.1% of shoppers claim to hunt for deals whenever they enter a business. 35.5% of respondents claim to research products, while 39.8% say they sometimes compare costs.[4]
  • Approximately 55% of respondents said they don’t trust businesses as much as they formerly did, and 65% don’t believe company press releases.[4]
  • When buying online, almost 58% of clients in a fulfillment service indicated they desired free or cheap delivery.[4]
  • 58% of consumers claim that poor customer service has caused them to cease doing business with a company.[4]
  • According to Baymard Institute, most checkouts could recoup over 260 billion in lost sales by reducing the number of form components on their checkout pages by 20%-60%.[4]
  • According to a study by BusinessWire, over 43% of Americans buy things while they are in bed, whereas just about 25% do so when physically shopping in a store.[4]
  • 28% of respondents indicated they would want to have a choice of shipping methods, such as the ability to pay extra for speedier delivery.[4]
  • 87% of Millennials say they’re also extremely likely to check out many websites or apps before making a purchase.[4]
  • Credit cards are often the most popular option globally, accounting for around 53% of purchases.[4]
  • Approximately 81% of consumers claim to prefer the advice of their friends and family over that of a merchant while purchasing online.[4]
  • Online food and drink sales increased by 18.8% in 2020, and the number of online shopping applications downloaded increased.[4]
  • Between 2019 and 2020, e-commerce sales in the U.S. climbed by 44%.[4]
  • Invoca research is essential to e-commerce sales since 81% of consumers research products before making a purchase.[4]
  • By 2021, Oberlo predicts that mobile commerce will be worth $3.56 trillion, while insider intelligence predicts that 44% of all e-commerce transactions will be made through mobile devices by that year.[4]
  • Stores with at least one social media account often generate up to 32% more revenue than websites without social media.[4]
  • In addition to free shipping concerns, popular reasons for not making a purchase include 44% concern that the item won’t arrive on time; 20% lack of clarity about the delivery date.[4]
  • Personalization may boost total sales by 25% and enhance consumers’ likelihood of making larger purchases by 40%.[4]
  • 35% of consumers said they would shop online more often if they could virtually try things on before purchasing them.[4]
  • WooCommerce, which accounts for 26% of the industry, is the most reliable online retail platform.[5]
  • Around 60% of people worldwide have access to the internet, and at least 90% have bought something online.[5]
  • E-commerce websites may raise conversion rates by up to 35% by streamlining the checkout process with features like free delivery and straightforward transactions.[5]
  • When compared to websites that don’t engage in social media marketing, online retailers that create social media pages and have a strong presence on the most popular platforms, like YouTube, may increase their sales by up to 32%.[5]
  • Cart abandonment losses are thought to total roughly $3 billion annually worldwide, demonstrating the need to streamline the checkout procedure.[5]
  • According to Common Sense Advisory research, 92.2% of people prefer to browse and make purchases on websites that provide prices in their local currency, and 75% of consumers want to buy things in their native language.[6]
  • 57% of visitors will leave your website if they must wait more than three seconds for a page to load.[6]
  • 96% of all Americans have made at least one online purchase, and 80% of them did so only last month.[6]
  • According to Adobe, emails from retailers affect 71% of mobile transactions, while SaleCycle discovered that abandoned cart emails generate 28.3% of e-commerce income.[6]
  • BigCommerce reports that 46% of shoppers seek product comparisons from e-commerce sites, and 42% want more user reviews.[6]
  • 45% of internet retail minutes were spent on desktops, 11% on tablets, and 44% on smartphones, according to ReadyCloud.[6]
  • 43% of e-commerce traffic comes from organic Google searches, with average e-commerce conversion rates ranging from 3% to 4%.[6]
  • Approximately 70% of shopping carts are abandoned when prospective customers choose goods or services to purchase but never complete the checkout procedure.[6]
  • Mobile is particularly crucial for newly established businesses since smaller stores have up to 30% greater mobile conversion rates than bigger retailers.[6]
  • Given the importance of alcohol in online shopping, it shouldn’t come as a surprise that online consumers made 21% of unintentionally purchased items and 42% of regretful purchases.[6]
  • 73% of prospective customers are more inclined to buy a product or service if they may see a video describing it beforehand.[6]
  • Social shopping makes up 30% of all internet purchases in developing regions like Southeast Asia.[6]
  • Online sales in the U.S. alone currently make up 10% of all retail sales, and they are projected to increase by 15% annually.[6]
  • Making mobile purchasing as simple as possible for customers is crucial since, according to 52% of individuals, a negative mobile experience makes them less inclined to connect with a company again.[6]
  • Early adopters of the technology who have updated their websites to include voice search functionality are expected to see a 30% boost in income by 2021.[6]
  • Alcohol seems to increase sales for e-commerce companies, with 10% of consumers stating that they made a purchase while intoxicated.[6]
  • It turns out that over 60% of those who have a virtual assistant have used voice commands to make purchases with it.[6]
  • A difficult return policy discourages 80% of customers, while 74% of individuals are inclined to switch companies if the purchase procedure is too difficult.[6]
  • Men were shown to be more than twice as likely to make purchases under these circumstances as women, with 14% of men reporting doing so compared to just 6% of women.[6]
  • The largest online shoppers are Gen Xers and Millennials, with 67% of millennials and 56% of Gen Xers favoring online shopping over brick-and-mortar stores.[6]
  • Online shopping time is 50% longer for Millennials and Gen Xers than it is for older generations.[6]
  • More than 60% of customers who abandoned their purchasing carts cited shipping costs as the reason, while 57% said they were window browsing.[6]
  • 33% of Americans said they would consider switching firms after dealing with subpar customer service is more concerning for organizations that don’t prioritize providing excellent customer service.[6]
  • 60% of visitors will quit your website after arriving if they can’t locate what they were searching for.[6]
  • One of the main advantages of personalization is that it may boost revenue by 15% for enterprises.[6]
  • Consumer satisfaction with the degree of personalization they are now obtaining is overall 22%.[6]
  • With regard to payment methods alone, 51% of Americans say they prefer online shopping over shopping in actual stores when making purchases.[6]
  • Spain leads the travel statistics with 67%, while Brazil gets the first position on the podium with 57% in terms of consumer electronics.[6]
  • The e-commerce industry also promotes globalism, with 57% of online buyers buying something from a merchant in another country.[6]
  • 43% of internet consumers claim to have bought something in bed, 23% at work, and 20% from the restroom or vehicle.[6]
  • 75% of consumers are more inclined to purchase from a shopkeeper who knows them by name and makes product recommendations based on past purchases.[6]
  • According to eMarketers, mobile devices accounted for 59% of all e-commerce purchases; thus, those figures seem to be accurate.[6]
  • Although 48% of internet customers overspent or made an impulsive purchase, the purchasing process is not straightforward.[6]
  • Despite the stereotype that consumers are women, statistics show that when it comes to internet shopping, males spend 28% more than women do.[6]
  • 64% of consumers believe pricing is not as important as customer experience when purchasing.[6]
  • 46% of American companies still do not have a website, given that Amazon accounted for 44% of all e-commerce sales in the U.S. in 2017 and that the country has had year-over-year growth of 23%.[6]
  • With customers depending more and more on online purchasing, and it is predicted that by 2040, 95% of all purchases will be completed online, e-commerce is providing innumerable businesses with opportunities.[6]
  • 74% of customers say they use their social networks to make buying choices, so you shouldn’t undervalue social media’s role in e-commerce.[6]
  • Conversion rates for mobile customers who read product evaluations on social media platforms reach up to 133%, amounting to billions of dollars globally.[6]
  • 75% of online shoppers anticipate it to take about twice as long and won’t help within five minutes.[6]
  • 50% of consumers said that the availability of in-store order pickup influences their decision to make an online purchase.[7]
  • 75% of customers indicated they wished more companies provided services on par with those provided by the massive online retailer.[7]
  • When the pandemic first struck the nation in 2020, almost 80% of digital businesses were up and running.[7]
  • Fast and dependable delivery is the most crucial factor, according to 41% of consumers, when making purchases online.[7]
  • Amazon is by far the largest company in the U.S. retail e-commerce business and is expected to control 41% of it by 2021.[7]
  • Australia’s e-commerce sector is anticipated to increase by 13.4% in 2021 as a result of its enormous advances the previous year.[7]
  • It should be emphasized that the digital marketplaces in the UK, Germany, and Poland are similarly robust, with all three nations obtaining percentages of 75% or above.[7]
  • 65% of customers anticipate using digital platforms to purchase more.[7]
  • Latin America saw the highest rate of e-commerce growth of any area, at 36.7%, which is remarkable given that it also experienced a worse-than-average decline of 3.4% in total retail sales.[7]
  • Payment methods discovered that e-commerce sales accounted for 37.2% of credit card transactions in Australia in 2020.[7]
  • Regional e-commerce expenditures would increase by 162% to reach $179.8 billion by 2025.[7]
  • With 68% of U.S. customers completing numerous click-and-collect transactions, the Buy Online Pickup In-store model is steadily gaining popularity.[7]
  • 75% of people in six of the largest Southeast Asian nations have access to the internet and have done some online shopping.[7]
  • According to the U.S. Department of Commerce, total sales for the second quarter of 2021 are expected to reach 1.6 trillion.[7]
  • According to Google, customers who had a bad experience on a mobile website were 62% less inclined to make another purchase from that company.[8]
  • 33.6% of consumers claim to research price comparisons when shopping in a physical store using a mobile device.[8]
  • It is anticipated that total e-commerce sales in the UK will increase by 5.16% annually from 2021 to 2025.[8]
  • 50% of individuals claim that conversational marketing will encourage them to make a purchase from a website chatbot.[8]
  • In 2021, it was predicted that 2.14 billion people would buy online products and services globally.[8]
  • In the UK, 72% of retail site visits during the third quarter of 2021 were made using a smartphone.[8]
  • In the UK, 67% of online purchases made during the third quarter of 2021 were made using mobile devices.[8]
  • In the U.S., mobile e-commerce accounts for 45% of all sales.[8]
  • This amount is anticipated to increase by 50% over the next four years, reaching around 7.4 trillion by 2025.[8]
  • If a user has previously had a negative experience with a company’s mobile website, they are 62% less likely to make a purchase from that company.[8]
  • According to e-commerce data, online shops with a social media presence typically generate 32% more sales than those that don’t.[8]
  • Online retail sales increased significantly across a number of nations, with the Republic of Korea reporting the largest proportion at 25.9% in 2020, up from 20.8% the previous year.[9]
  • The top 13 B2C e-commerce firms’ overall GMV increased by 20.5% in 2020 compared to 2019 (17.9%).[9]
  • According to projections in a UNCTAD research released on May 3rd, the remarkable surge in e-commerce under mobility limitations brought on by COVID-19 raised online retail sales share of total retail sales from 16% to 19% in 2020.[9]
  • B2B e-commerce will be worth 21.8 trillion in 2019, accounting for 82% of total e-commerce, which includes both sales made via online marketplaces and EDI transactions.[9]
  • 32% of customers who looked at product details on their mobile devices while in a physical store changed their thoughts about buying something.[10]
  • Small and medium-sized companies claim that providing free delivery boosts their profitability by 46.5%.[10]
  • Amazon is one of your largest rivals since 59% of Millennials first go to the massive online retailer when purchasing online.[10]
  • 60% of customers claim to have bought anything as a consequence of receiving an email marketing communication.[10]
  • 73% of users will go from a mobile website that is badly designed to one that facilitates purchases.[10]
  • 75% of Instagram users have acted after seeing an Instagram advertisement, such as visiting a website.[10]
  • About 50% of consumers said they would use conversational marketing to buy anything from a chatbot on a website.[10]
  • E-commerce sites may be losing a total of $3 billion annually at an average desertion rate of about 70%.[10]
  • When unhappy with a product or business, 55% of internet customers notify their friends and relatives.[10]
  • In the world, 53% of transactions are made using credit cards, 43% are made using digital payment methods, and 38% are made using debit cards.[10]
  • The percentage of mobile site visitors who leave after three seconds of page loading increases by 32%.[10]
  • If you demand account creation during checkout, 23% of customers will leave their carts without checking out.[10]
  • A defined or documented conversion rate optimization plan is absent from 68% of small organizations.[10]
  • The worst cart abandonment rate of all devices is 78% on mobile, followed by 70% on tablets and 67% on desktops and laptops.[10]
  • Online retailers with social media presence often generate 32% more revenue than those without it.[10]
  • With an improved checkout design, OptinMonster e-commerce sites may see a 35% boost in conversion rates.[10]
  • When customers have a bad experience with your mobile shop, they are 62% less likely to make another purchase from you.[10]
  • Despite the e-commerce sector expanding by 23% annually, 46% of American small companies do not currently have websites.[10]
  • Clothing has the greatest abandonment rate (40%), followed by technology (18%) and home goods (16%).[10]
  • Around the world, there are an estimated 12 million to 24 million e-commerce sites, and more are being formed every single day.[10]
  • Mobile accounts for 61% of online retail traffic mobile business is becoming the rule rather than the exception.[11]
  • PayPal and other digital and mobile wallets, nearly 45% of all e-commerce transactions took place with Apple Pay and Google Pay in the world in 2020.[11]
  • After examining clients’ campaigns, popups convert 5.8% better on mobile than on desktop.[11]
  • 68% of shoppers who are looking for particular products resort to Google for information.[11]
  • According to the most recent statistics from Baymard Institute, the average industry-wide cart abandonment rate is 69.89%.[11]
  • Digital and mobile wallets account for 45% of all online payments.[11]
  • Statistics for e-commerce prior to optimizing your website for a better buying experience, 68% of online shoppers search for a product on Google.[11]
  • Nearly 5% of visitors who see e-commerce popups for email address collection become subscribers, followed by 3.2% for the service sector and 2.6% for SaaS popups.[11]
  • 43% of online consumers ranked stock availability of requested products and quick and dependable delivery as the two most crucial factors.[11]
  • 19.5% of all purchases are anticipated to be made online, and 21.8% in 2024.[11]
  • By significantly undercutting established payment methods like credit cards, bank transfers, and cash on delivery, digital wallets are anticipated to expand their market share in 2024 and reach up to 51.7%.[11]
  • More than half of U.S. consumers stated they preferred firms to contact them through email as opposed to just 25% who preferred brands to do so via social media.[12]
  • The Department of Commerce reports that online sales increased 31.9% in the second quarter of 2020 compared to the first quarter after accounting for seasonal volatility.[12]
  • Yotpo reports that 68% of customers believe customer reviews to be very significant when making an online purchase, compared to 58% of all consumers.[12]
  • Of those users, 49% left because of expensive shipping, taxes, or other fees, 24% because the website required them to register, 19% because delivery was too sluggish, and 18% because the checkout procedure was too drawn.[12]
  • The Baymard Institute analyzed 44 research done between 2006 and 2020 and discovered an average abandonment rate of 69.8%, with continuously high abandonment rates every year.[12]
  • In the U.S., 30.7 million individuals are expected to use smart speakers for shopping in 2020, but only 22.7 million actually made at least one voice-based transaction that year.[12]
  • Early in 2021, the median CTR for Google search advertisements dropped to 1.55% from the first quarter of 2020, a 44% fall.[12]
  • Market research company eMarketer in upped its projection for online food and beverage sales significantly in 2020 by 41.3% to a total of 45.5 billion as individuals experimented with new eating methods at home.[12]
  • E-commerce will generate more than $6.5 trillion in sales by 2023, or 22% of all retail sales worldwide.[12]
  • According to Digital Commerce 360, e-commerce contributed even more to U.S. retail sales in 2020, with a share of 21.3%.[12]
  • According to data from the U.S. Department of Commerce, e-commerce increased from roughly 4.5% of all U.S. retail sales in 2011 to 14% in the third quarter of 2020.[12]
  • 24% of customers indicated they buy at least weekly on their phones, compared to 23% who use computers and 16% who use tablets.[12]
  • 31% of respondents in the U.S. said that most buyers start their search for the things they’ll ultimately purchase online.[12]
  • According to Digital Commerce 360, retail sales in the U.S. increased by 6.9% in 2020 to just over $4 trillion, but e-commerce was responsible for all of the growth for the first time.[12]
  • Several companies do business on marketplaces like Amazon, eBay, or Alibaba, which account for 62% of all worldwide online retail sales.[12]
  • Millennials constitute around 86% of the market for digital purchases, compared to Generation X at 78% and Baby Boomers at roughly 61%.[12]
  • 38% of CRO teams compare the performance of more than two website variations, while almost 100% of CRO teams employ ab tests.[12]
  • In 2021, it was anticipated that online customer service encounters would increase by 40%, in part because of the rise of digital financial services and online commerce.[12]
  • Given that they were utilized in more than 58% of e-commerce transactions, online wallets were most prevalent in Asia.[12]
  • According to eMarketer, just 18.7% of customers reported using a social app to pay for their most recent purchase, while 57.8% finished their transaction there.[12]
  • According to Campaign Monitor, recipients opened roughly 18% of marketing emails on average in 2020, resulting in an average CTR of 2.6%.[12]
  • According to the Walker Sands poll, 13% of customers would be likely to spend more at a new brand or shop if it had been endorsed by a celebrity or social media influencer they trust.[12]
  • According to the same Baymard survey, 58.6% of customers abandoned a cart over the previous three months because they were just looking around or weren’t ready to make a purchase.[12]
  • Global B2B e-commerce reached a value of 5.7 trillion in 2019; from 2020 to 2027, it is anticipated to grow by 17.5% yearly.[12]
  • In 2020, U.S. marketplaces generated 773 billion in sales, with an average of 11% sales commission.[12]
  • In 2021, eMarketer expects that global e-commerce growth will drop to a still significant 14.3%, partly because more purchases will once again occur in brick-and-mortar retailers.[12]
  • A clickthrough rate CTR of 31.7% on average is ten times more likely to do so than a website in the tenth position.[12]
  • On average, only 1.62% of visitors to e-commerce websites result in actual purchases.[13]
  • Users with a bad experience on a mobile website are 62% less likely to purchase from that company in the future.[13]
  • When a mobile site takes between one and three seconds to load compared to pages that load in under one second, the likelihood of a user leaving the page rises by 32%.[13]
  • 35% may easily return their purchases, while 33% have a rapid checkout procedure.[13]
  • To find out how to visit before making an online purchase, 81% of shoppers investigate products online.[13]
  • By 2023, eMarketer projects that online retail sales will exceed $6.51 trillion, with e-commerce websites accounting for 22.3% of all retail sales.[14]
  • According to cumulative statistics, global e-commerce sales are expected to climb by 16.8% during the most recent recorded period.[14]
  • Continued growth is anticipated to reach 24.5% by 2025, representing an increase of 67 percentage points in only five years.[14]
  • In 2021, Shopify merchants’ mobile sales through BFCM accounted for 71% of all online transactions.[14]
  • In Australia, 30% of adults possess BNPL accounts, with younger consumers driving this percentage higher.[14]
  • Cross-border trade was least prevalent in the Japanese and South Korean markets, where those figures increased to 41% and 36%, respectively.[14]
  • Nearly 70% of all retail website visits globally were made on smartphones; however, in 2020, conversion rates were higher on desktop and tablet visits.[15]
  • According to TechCrunch and eMarketer, online consumer spending has increased by 18% , but not by enough to make up for a 10.5% decline in overall retail purchasing.[16]
  • 32% of respondents to a recent TrustRadius survey stated their company was reacting to the epidemic by providing new software products or bundles.[16]
  • 45% of traffic to the e-commerce software category during the year 2020 has come from enterprises with more than 1,000 workers, while 55% of traffic has come from SMBs with less than 1,000 employees.[16]
  • In Q1 2021, the U.S. e-commerce market reached $196.66 billion, an increase of 39% from the previous quarter.[16]

Also Read

How Useful is E Commerce Platforms

One of the most significant advantages of e-commerce platforms is the convenience they provide to consumers. No longer do we have to brave crowded malls or navigate through traffic to find that perfect item we’re looking for. With just a few clicks, we can have it delivered right to our doorstep. This level of convenience has not only made shopping more manageable but has also increased overall customer satisfaction.

In addition to convenience, e-commerce platforms offer a vast array of choices to consumers. From clothing to electronics, books to home goods, there is virtually nothing you can’t find online. This abundance of options allows consumers to compare prices, read reviews, and make more informed purchasing decisions. It also opens up the market to smaller businesses that may not have the resources to establish a physical storefront but can still reach a global audience through e-commerce.

For businesses, e-commerce platforms present an opportunity to expand their reach and grow their customer base. By selling their products online, businesses can tap into markets that were previously inaccessible due to geographic limitations. This allows them to reach a more diverse group of customers and increase their revenue potential. E-commerce platforms also provide businesses with valuable data insights that can help them better understand their customers’ buying behavior and tailor their offerings to meet their needs.

Furthermore, e-commerce platforms have lowered the barrier to entry for aspiring entrepreneurs and small businesses. With the rise of dropshipping and print-on-demand services, anyone can start an online store with minimal investment. This accessibility has democratized the retail industry, allowing individuals to turn their passion into a profitable business venture.

Despite its numerous benefits, e-commerce does come with its challenges. Cybersecurity threats, such as data breaches and identity theft, are a significant concern for both consumers and businesses. There is also the issue of counterfeit products and fraud, which can erode consumer trust in online shopping platforms. However, as technology continues to advance, so do the security measures put in place to combat these threats.

Overall, e-commerce platforms have undoubtedly revolutionized the way we shop and do business. Their convenience, accessibility, and vast array of choices have made them an indispensable tool for consumers and businesses alike. As technology continues to evolve, e-commerce will likely only continue to grow and become an even more prominent force in the retail industry.


  1. europa – https://ec.europa.eu/eurostat/statistics-explained/index.php/E-commerce_statistics_for_individuals
  2. ecommerce-platforms – https://ecommerce-platforms.com/articles/ecommerce-statistics
  3. ecommerceguide – https://ecommerceguide.com/ecommerce-statistics/
  4. findstack – https://findstack.com/ecommerce-statistics/
  5. firstsiteguide – https://firstsiteguide.com/ecommerce-stats/
  6. kinsta – https://kinsta.com/blog/ecommerce-statistics/
  7. startupbonsai – https://startupbonsai.com/ecommerce-statistics/
  8. thesocialshepherd – https://thesocialshepherd.com/blog/ecommerce-statistics
  9. unctad – https://unctad.org/news/global-e-commerce-jumps-267-trillion-covid-19-boosts-online-sales
  10. wpforms – https://wpforms.com/ecommerce-statistics/
  11. drip – https://www.drip.com/blog/e-commerce-statistics
  12. netsuite – https://www.netsuite.com/portal/resource/articles/ecommerce/ecommerce-statistics.shtml
  13. oberlo – https://www.oberlo.com/blog/ecommerce-statistics
  14. shopify – https://www.shopify.com/enterprise/global-ecommerce-statistics
  15. statista – https://www.statista.com/topics/871/online-shopping/
  16. trustradius – https://www.trustradius.com/vendor-blog/ecommerce-statistics-and-trends

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