Enterprise Feedback Management Statistics 2023
– Everything You Need to Know

Last Updated on by | Reviewed by Editorial Staff

Enterprise Feedback Management Statistics 2023: Facts about Enterprise Feedback Management outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Enterprise Feedback Management, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

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Top Enterprise Feedback Management Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 10 Enterprise Feedback Management Statistics on this page 🙂

Enterprise Feedback Management “Latest” Statistics

  • Just 60% of the businesses who used third-party contractors expressed satisfaction with them, with 20% expressing extreme satisfaction.[1]
  • Comparing businesses that did not utilize third-party suppliers to the industry average, client loyalty is at the 68th percentile.[1]
  • Gartner predicted EFM solutions would account for 40% of all feedback system implementations.[2]
  • Since then, venture capital investors have significantly backed technological businesses like Medallia and Satmetrix, and the EFM market has expanded by 60% to 70%.[2]
  • Less than 0.1% of websites with known content management systems utilize Enterprise Feedback Suite.[3]
  • Ipsos collaborated with one of Europe’s leading telecoms firms to cut their proportion of dissatisfied customers and complaints by 50%.[4]
  • Working with a leading insurance provider in the UK to change their operations has increased dramatically, and customer advocacy has improved by 40%.[4]
  • TLScontact had gathered more than 400,000 completed forms, which represents around 15% of the individuals who visited one of the visa application centers over the same time.[5]
  • TLScontact has a response rate much higher than the typical 5%–8%.[5]
  • The ratio of satisfied customers in TLScontact is significantly higher than the 80% target of most businesses.[5]

Also Read

Reference

  1. businessoverbroadway – https://businessoverbroadway.com/efm-vendors
  2. wikipedia – https://en.wikipedia.org/wiki/Enterprise_feedback_management
  3. w3techs – https://w3techs.com/technologies/details/cm-enterprisefeedbacksuite
  4. ipsos – https://www.ipsos.com/en-vn/enterprise-feedback-management
  5. tlscontact – https://www.tlscontact.com/en/insights/customer-experience/data-driven-decisions-how-to-improve-onsite-customer-experience/

About Author & Editorial Staff

Steve Goldstein, founder of LLCBuddy, is a specialist in corporate formations, dedicated to guiding entrepreneurs and small business owners through the LLC process. LLCBuddy provides a wealth of streamlined resources such as guides, articles, and FAQs, making LLC establishment seamless. The diligent editorial staff makes sure content is accurate, up-to-date information on topics like state-specific requirements, registered agents, and compliance. Steve's enthusiasm for entrepreneurship makes LLCBuddy an essential and trustworthy resource for launching and running an LLC.

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