Hotel Revenue Management Systems Statistics 2024


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In today’s highly competitive hospitality industry, understanding hotel revenue management systems is crucial for staying ahead of the curve. With 2024 promising significant technological advancements and market shifts, grasping these statistics is essential for analyzing business performance, optimizing pricing strategies, and enhancing guest experiences. Knowledge about these systems not only illuminates the broader business landscape but also offers actionable insights for maintaining profitability and growth in an ever-evolving market.

This data is invaluable to a diverse array of stakeholders, including hotel owners, revenue managers, investors, and policymakers. For hotel owners and managers, the provided insights enable them to refine their revenue optimization strategies, ultimately leading to improved occupancy rates and higher returns. Investors can leverage this information to assess potential opportunities and risks within the hospitality sector, ensuring informed financial decisions. Meanwhile, policymakers can utilize these statistics to craft regulations that support sustainable growth and fair competition within the industry.

By delving into the specifics of hotel revenue management systems for 2024, stakeholders can arm themselves with the knowledge needed to make strategic decisions. In a landscape characterized by rapid technological advancements and shifting consumer behaviors, understanding these statistics will empower businesses to anticipate trends, adapt to changes, and drive sustained success.

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Top Hotel Revenue Management Systems Statistics 2024

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Hotel Revenue Management Systems (rms)

General Overview

  • Hotel Revenue Management System (RMS) Market size was valued at USD 16.41 Billion in 2023 and is projected to reach USD 29.43 Billion by 2031, growing at a CAGR of 8.7% from 2024 to 2031. [?]
  • The global revenue management market is expected to grow from USD 14.1 Billion in 2019 to USD 22.4 Billion by 2024 at a CAGR of 9.6%. [21]
  • Hotels that switch to using revenue management software show an average increase in RevPAR between 7-20%. [8]
  • The global hotel and other travel accommodation market is expected to reach $1,052.84 billion in 2025 at a CAGR of 7% and $1,453.44 billion by 2031 at a CAGR of 8.5%. [16]
  • The market size of the Global Hotels & Resorts industry has grown 1.1% per year on average between 2018 and 2023. [4]

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Market Dynamics

  • The global average daily rates (ADRs) were up 3.4% annually by the end of Q1 in 2023. [16]
  • Global revenue per available room (RevPAR) is 21.6% ahead of 2022. [16]
  • Occupancy increased by 17.6% since the last year. [16]
  • Room revenue bounced back to $142.92 billion in 2021 before soaring to $189.07 billion in 2022. [4]
  • Hotel room revenue is projected to reach $197.48 billion in 2023. [4]

System Features And Capabilities

  • There are various methods of upgrading: top-down (mentioning the higher-priced option first), rate-category-alternatives (trying to upsell from a lower-rate category to a mid-rate one), or bottom-up (mentioning the cheapest option first and introducing each following category in increments). [2]
  • An RMS provides hoteliers with a 360-degree view of their business, backed by data and analytics. [17]
  • Luxe Pricing’s RMAAS ensures that your Luxe Pricing software works effectively to optimize your hotel’s revenue and profitability 24/7. [6]
  • Dynamic pricing algorithms can update once every 24 hours and take all the guesswork out of the equation to maximize your occupancy rates. [7]

Implementation And Impact

  • Implementing an RMS powered by machine learning algorithms in early 2023 resulted in a 15% increase in revenue and a notable rise in off-peak season bookings. [5]
  • A mid-sized hotel in New York City implemented a revenue management system and saw a 6% increase in RevPAR within the first six months. [20]
  • The pandemic nearly halved annual room revenue for U.S. hotels, from $170.35 billion in 2019 to $86.01 billion in 2020. [4]
  • In 2023, more hotels are harnessing the power of data analytics to turn vast amounts of information into actionable strategies. [5]

Technological Advancements

  • Recognizing the need for a flexible and responsive pricing strategy due to the region’s varied guest profile and seasonal nature, they implemented an RMS powered by cutting-edge machine learning algorithms in early 2023. [5]
  • In 2023, they rolled out their proprietary AI-driven concierge system, named Aria. [18]
  • 83 percent of hotel investors describe the ROI of revenue management technology as high or very high. [10]
  • The latest figures published in Bytedance’s advertising resources indicate that TikTok’s ad reach increased by 60 million users (+7.3%) in just the past 90 days. [1]

Economic Impact And Recovery

  • The hotel industry suffered hugely during the 2020 pandemic, losing a whopping $21 billion in revenue by May 2020 alone. [4]
  • More than 670,000 hotel industry operation jobs and nearly 4 million hospitality jobs were lost and occupancy rates were at an all-time low of 24.5%. [4]
  • The global hospitality industry is worth over $4.548 trillion as of 2022 and is projected to see a CAGR of 7% from 2021 to 2025. [4]
  • Average U.S. hotel occupancy is projected to reach 63.8% in 2023 up from 43.9% in 2020. [4]

Regional Insights

  • Las Vegas, Nevada, takes the top spot on the list of cities worldwide with the most hotel rooms, with over 150,000 hotel rooms. [4]
  • The hotel occupancy rate in the United Kingdom was 81% in September 2022. [4]
  • U.S. business travelers take over 405 million long-haul business trips annually. [4]
  • In Dubai, the hotel inventory at the end of December 2022 comprised 146,496 rooms at 804 hotel establishments. [4]

Future Trends And Projections

  • The travel industry is set for strong recovery in 2024, which is good news for hoteliers, with some positive statistics already showing up. [19]
  • Hotel average daily rate (ADR) is projected to grow by 4.9% in the next 12 months. [19]
  • Revenue from hotel ancillary services is projected to grow by 10% annually until 2024. [12]
  • By 2024, 65% of hotel guests are expected to prefer hotels with smart room features. [12]

Adoption And Usage

  • Skift Research analysis shows that only 28 percent of hotels utilize RMS tools, and when the limited free tools provided by Expedia are excluded from this, only 10% of hotels purchase advanced revenue management technology. [11]
  • Businesses that use a revenue management tool experience 20 to 40 hours of time savings every month. [10]
  • Overall, global revenues associated with online purchases of consumer goods increased by more than half a trillion US dollars during 2021 (+18 percent). [1]

Consumer Behavior And Preferences

  • Approximately 58.4% of the world’s population now uses a mobile phone, with unique users reaching 5.31 billion by the start of 2022. [1]
  • More than 1 billion people remain offline across Southern Asia, while almost 840 million people are yet to come online across Africa. [1]
  • The global digital products industry was valued at $94 billion in 2020. [14]
  • Consumer electronics retailers bucked the trend of other categories tracked by Digital Commerce 360, which saw traffic decline as consumers returned to stores. [15]

Revenue Management Benefits And Strategies

  • Implement targeted promotions and discounts during low-demand periods to stimulate demand and fill vacant rooms, preventing revenue loss. [17]
  • Implement segmented pricing based on factors such as customer demographics, booking behavior, and room characteristics to target different market segments effectively. [17]
  • Adjust pricing strategies seasonally to align with peak and off-peak demand periods, ensuring that rates are optimized to maximize revenue throughout the year. [17]

Industry Challenges And Solutions

  • There is currently a significant shortage of labor, with over 90% of hotels struggling to fill vacant positions. [9]
  • More than 670,000 hotel industry operation jobs and nearly 4 million hospitality jobs were lost in 2020 due to the pandemic. [4]
  • Hotels will struggle with staffing shortages until 2025 when the industry is expected to make a true adjusted recovery. [22]

Competitive Landscape

  • A general overview of the top 8 revenue management system providers. [13]
  • The leading group in the world is the Wyndham Hotel Group with over 9157 properties. [4]
  • Marriot International had about 1.4 million guestrooms in 2021, over 400,000 more than runner-up Hilton Worldwide in that year. [16]

Economic Contributions

  • The market size, measured by revenue, of the Global Hotels & Resorts industry is $1.5tr in 2023. [4]
  • The U.S. hotel industry is projected to achieve 1.3 billion occupied room nights in 2023. [4]
  • The global hospitality industry contributes $4.7 trillion to the global economy every year. [4]

Technological Integration

  • Integration with Other Systems: Ensure seamless integration of RMS with other hotel management systems, such as property management systems (PMS) and cloud-based channel managers, to streamline operations and maximize efficiency. [17]
  • An RMS provides hoteliers with a 360-degree view of their business, backed by data and analytics. [17]

Also Read

Sources

  1. datareportal – https://datareportal.com/reports/digital-2022-global-overview-report
  2. cloudbeds – https://www.cloudbeds.com/revenue-management/
  3. verifiedmarketresearch – https://www.verifiedmarketresearch.com/product/hotel-revenue-management-system-market/
  4. co – https://www.condorferries.co.uk/hotel-industry-statistics
  5. revfine – https://www.revfine.com/hotel-revenue-trends/
  6. luxepricing – https://luxepricing.com/blog/revenue-management-system
  7. acropolium – https://acropolium.com/blog/hotel-revenue-management-software-must-have-features-benefits-and-integration/
  8. revnomix – https://revnomix.com/6-useful-reports-by-revenue-management-software-for-hotels/
  9. svitla – https://svitla.com/blog/5-essential-hotel-revenue-management-tools-your-business-needs
  10. ideas – https://ideas.com/tools-resources/hospitality-revenue-management-buyers-guide/
  11. skift – https://skift.com/2021/12/21/hotels-still-slow-to-adopt-revenue-management-tech-new-skift-research/
  12. hftp – https://www.hftp.org/news/4121244/10-booking-trends-stats-that-every-hotelier-should-know-to-drive-guest-experience-and-revenue-in-2024-and-beyond
  13. altexsoft – https://www.altexsoft.com/blog/revenue-management-system/
  14. worldmetrics – https://worldmetrics.org/digital-products-industry-statistics/
  15. digitalcommerce360 – https://www.digitalcommerce360.com/consumer-electronics-ecommerce-statistics/
  16. botshot – https://botshot.ai/resources/blog/hospitality-industry-statistics
  17. staah – https://blog.staah.com/featured/5-reasons-to-use-revenue-management-solution-and-why-it-is-important-for-your-hotel
  18. hospitalitynet – https://www.hospitalitynet.org/opinion/4118807.html
  19. siteminder – https://www.siteminder.com/r/hotel-industry-statistics/
  20. kerrconsulting – https://www.kerrconsulting.com/hotel-revenue-management-software
  21. revnomix – https://revnomix.com/10-reasons-to-use-revenue-management-systems-for-hotels/
  22. ehl – https://hospitalityinsights.ehl.edu/hospitality-industry-statistics

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