Nonprofit CRM Statistics

Steve Goldstein
Steve Goldstein
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Nonprofit Crm Statistics 2023: Facts about Nonprofit Crm outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Nonprofit Crm, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

How much of an impact will Nonprofit Crm Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your questions here.

Please read the page carefully and don’t miss any words.

On this page, you’ll learn about the following:

Top Nonprofit Crm Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 24 Nonprofit Crm Statistics on this page 🙂

Nonprofit Crm “Latest” Statistics

  • 30% of nonprofit organizations, according to statistics from the National Center on Charitable Statistics, cease to exist after ten years.[1]
  • According to research from 2017, the performance of charitable donations varies greatly by organization size, with bigger organizations doing much better than smaller ones.[2]
  • To keep track of contributions and handle interactions with supporters and contributors, 67% of charity organizations utilize Customer Relationship Management software.[2]
  • 15% of organizations use CRM software with artificial intelligence for donor prospecting, such as determining when donors are most likely to donate and how much they are likely to give.[2]
  • According to Nucleus research, 65% of businesses adopting mobile CRMs meet their sales targets.[2]
  • When direct mail and digital marketing are blended into a single approach, the conversion rate often rises by 28%, according to Nonprofit Source.[2]
  • The average click-through rate for charity emailing in the U.S. is 2.82%, according to a survey.[2]
  • 48% of businesses polled in 2018 said that one of their top sales goals was strengthening the online sales funnel.[2]
  • The growing usage of mobile devices and tablets means that 81% of users are now using their CRM software from numerous devices, even if mobile device utilization of CRM is still less than that of a laptop or desktop.[2]
  • According to the Non-Profit Recurring Giving Benchmark Study, recurring contributors have a 90% retention rate for monthly giving.[2]
  • 75% of businesses that didn’t replace lost cards automatically didn’t contact customers to request updated cards.[2]
  • Supporters are 84% more likely to give to your organization if they know they qualify for a matched donation.[2]
  • A desirable opening rate for an email you send to your contacts with critical information would be at least 50%.[2]
  • The global market for mobile CRM increased by 11% in 2019 to $15 billion.[2]
  • 81% of CRM software users access their data across several platforms, including laptops, desktops, cellphones, and tablets.[2]
  • A bounce rate of more than 10% can harm a company’s reputation and limit its capacity to send emails.[2]
  • According to estimates, the U.S. will spend over $350 million on email advertising in 2021, which is understandable considering that emails continuously get excellent ratings for ROI, with a 51 return for every dollar invested.[2]
  • 46% of those utilize a CRM program that is distinct from their online fundraising software, while 54% use an all-in-one CRM and online fundraising platform.[2]
  • According to Forester statistics, employing a mobile CRM increased productivity for 50% of teams.[2]
  • This may include boosting your email list by 500 subscribers, selling 20% more things overall, or running twice as many email campaigns.[2]
  • The education sector has the greatest open and click-through rates, at 28.5% and 4.4%, respectively.[2]
  • While retention has increased somewhat this year, it has been fairly steady over the last 10 years, with the 2017 report’s retention percentage being 43%.[2]
  • The majority of organizations, 47%, want to boost spending on customer service and help desk software.[2]
  • 91% of businesses with more than 11 workers already utilize CRM software, according to Buyer Zone.[2]

Also Read

How Useful is Nonprofit Crm

Nonprofit CRM systems offer a wide range of features that can streamline processes and improve communication with supporters. By storing detailed information about donors and volunteers, these systems enable nonprofits to personalize their interactions based on individual interests, preferences, and history of engagement. This level of personalization can help nonprofits strengthen relationships with supporters and increase their overall engagement with the organization.

One of the key benefits of using a nonprofit CRM system is its ability to centralize data and provide a comprehensive view of the organization’s constituents. Instead of storing information in separate spreadsheets or databases, a CRM system consolidates all relevant data into a single platform. This centralized data hub makes it easier for nonprofits to track interactions, monitor donation histories, and analyze trends over time. By having easy access to this information, nonprofits can make more informed decisions and better target their outreach efforts.

Moreover, a nonprofit CRM system can enhance the efficiency of fundraising activities. These systems typically include tools for managing campaigns, tracking donations, and measuring the success of fundraising efforts. By automating tasks such as sending thank-you emails, creating donor reports, and segmenting donor lists, nonprofits can save time and resources that can be redirected towards advancing their mission.

Another important feature of nonprofit CRM systems is their ability to track and report on outcomes and impact. By capturing data on the outcomes of programs and services, organizations can assess their effectiveness and make data-driven improvements. This data can also be invaluable for communicating the organization’s impact to donors, supporters, and stakeholders, ultimately building trust and credibility.

While the advantages of using a nonprofit CRM system are clear, it is essential for organizations to carefully consider their needs and objectives before selecting a system. Nonprofit CRM systems vary widely in terms of features, complexity, and cost, and organizations should choose a system that aligns with their priorities and resources. It is also crucial for organizations to invest in training and ongoing support to ensure that staff members are maximizing the system’s potential.

In conclusion, nonprofit CRM systems are powerful tools that can help organizations build and maintain relationships with their supporters, improve efficiency, and demonstrate impact. By utilizing a nonprofit CRM system, organizations can better understand and engage with their constituents, ultimately advancing their mission and making a positive difference in the world.


  1. callhub –
  2. webinarcare –

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