Rental Payment Software Statistics 2025

In the fast-paced evolution of the real estate tech industry, understanding the nuances and trends of rental payment software is crucial. This data not only reflects the operational efficacy and adoption rates of digital solutions but also unveils significant insights into tenant behaviors and preferences. By examining the latest statistics surrounding rental payment software in 2025, businesses can decode the dynamics of the market and identify opportunities for growth and improvement.

For landlords, property managers, and real estate investors, this data is invaluable. It sheds light on aspects such as user satisfaction, the rate of technology adoption, and the return on investment from integrating such software. For software developers and tech companies, these statistics offer a deep dive into customer needs and potential areas for innovation. Collectively, understanding these metrics can drive strategic planning, improve property management processes, and enhance tenant satisfaction.

As the rental market continues to expand and evolve, informed decisions anchored on solid data are more critical than ever. By leveraging insights from the current trends, stakeholders can streamline operations, optimize financial management, and craft strategies that are both effective and forward-thinking. This article aims to provide a comprehensive overview of the current landscape, equipping readers with the knowledge needed to navigate and excel in the increasingly digital domain of rental payments.

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Top Rental Payment Software Statistics 2025

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Impact Of Covid-19 On Online Payments

• COVID-19 has spurred the adoption of online payments in four major industries. ^[?]
• Businesses that prioritized online payments best weathered the pandemic. ^[1]
• Over half of the merchants who focused on payments as a strategic area saw sales growth during the pandemic. ^[1]
• Only 25% of merchants who did not prioritize payments saw sales grow during the same period. ^[1]
• COVID-19 accelerated the adoption of online payments in the insurance industry, which traditionally relied on paper checks. ^[1]
• 85% of satisfied claimants are likely to renew their policy, with fast claims being a key satisfaction factor. ^[1]
• 82% of American consumers want to make healthcare payments in one place. ^[1]
• 85% of American consumers prefer electronic payment options for healthcare. ^[1]
• 78% of customers want online payment methods to remain in the future. ^[1]
• Applications for digital payment solutions rose by 20% in 2021 compared to pre-pandemic levels. ^[1]

Rent Payment Software Adoption And Usage

• More than 8 million U.S. adults are behind on their rent payments. ^[2]
• LendingTree found that more than 8.07 million people in the U.S. aren’t caught up on their rent. ^[2]
• 13.7% of the country’s adult renters are behind on their monthly payments. ^[2]
• More than 3.5 million U.S. adults live in households that don’t pay any rent. ^[2]
• 53.03% of renters across the U.S. saw their rent increase in the past year. ^[2]
• Only 1.75% of renters saw their monthly rent fall. ^[2]
• The majority of renters reported rent increases of $100 to $249 a month. ^[2]
• Only 6.11% of renters in Kansas were behind on their monthly rent. ^[2]
• Nebraska had the second-lowest share of renters behind on payments at 6.18%. ^[2]
• Indiana and Iowa also ranked in the top 10 for the lowest percentage of renters behind on payments. ^[2]

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Property Management Trends

• The property management industry is expected to grow significantly in 2023. ^[3]
• Portfolio growth for investors and property managers is a leading trend for 2023. ^[3]
• Mobile-friendly websites and social media are key trends in property management marketing. ^[3]
• Property Management Market is projected to be worth $36.4 billion by 2028. ^[4]
• Proptech innovations, sustainability, and technology integration will define the future of property management. ^[4]
• New features in property management software include Oracle’s ‘Lease Expiry’ Process and AppFolio’s generative AI capabilities. ^[4]
• Trimble launched LIMS PRO, and SAP entered a partnership with Planon in 2023. ^[4]
• AppFolio introduced AppFolio Stack, an integration marketplace, in 2022. ^[4]
• The number of apartment units completed in 2025 is predicted to be the highest since 1974. ^[5]
• The apartment supply in the U.S. reached its highest level since 1987, with over 439,000 new units built in 2023. ^[5]

Financial Inclusion And Real-time Payments

• The global value of virtual card transactions is expected to rise to $6.8 trillion by 2026. ^[8]
• Mobile payments will make up 79% of all digital transactions by 2025. ^[8]
• U.S. crypto payment adoption is expected to grow by a 21.3% average annual rate from 2022 to 2025. ^[8]
• Real-time payments are expected to account for 27.8% of all electronic payments globally by 2027. ^[8]
• The global real-time payments market was valued at USD 17.57 billion in 2022, with a CAGR of 35.5% expected from 2023 to 2030. ^[8]
• Over 70 countries support real-time payments, with USD 195 billion in transaction volume as of this year. ^[8]
• 56% of business leaders are incorporating AI in their latest cybersecurity efforts. ^[8]
• AI in businesses is expected to generate profits of more than $14 trillion by 2035. ^[8]

Rent Payment Preferences And Digital Payment Growth

• 81% of renters prefer to pay rent online. ^[9]
• The U.S. mobile payment market was valued at $53.5 billion in 2022 and will grow to over $607.9 billion by 2030. ^[8]
• Digital payments are projected to have a total transaction value of $2,041 billion in 2023. ^[8]
• In 2023, B2B e-commerce sales are projected to reach $1.8 trillion in the U.S. ^[8]
• 73% of consumers prefer to shop and pay with digital methods. ^[8]
• The accounts receivable automation market will be worth $6.5 billion by 2027, growing at a CAGR of 14.2%. ^[8]
• Switching to automated payables cut accounts receivable departments’ operating costs in half and reduced manual processing by 85%. ^[8]

Rent Payment Software Features And Costs

• Azibo offers business checking accounts with no monthly fees or minimum balances, and tenants can pay rent online for free. ^[6]
• RentRedi charges tenants $1 for each ACH payment. ^[6]
• Apartments.com offers online rent collection with a 5-business-day turnaround for bank transfers. ^[6]
• PayRent has service plans ranging from free to $49 per month. ^[7]
• The typical renter submitted two rental applications and paid a security deposit of $500-999. ^[10]
• 44% of renters are planning to move again within the next three years. ^[10]
• Property management software solutions include features like online rent collection, tenant screening, and maintenance request handling. ^[15]

Economic Impact And Market Data

• The global digital payments market is projected to reach USD 399 billion by 2031, growing at a CAGR of 16.8% from 2023 to 2031. ^[13]
• The U.S. Property Management Market size is estimated at USD 81.52 billion in 2025, expected to reach USD 98.88 billion by 2029. ^[5]
• The global Blockchain Market size is projected to grow from USD 20.1 billion in 2025 to USD 248.9 billion by 2029. ^[4]
• The B2B Digital Payment Market size was valued at USD 6.1 trillion in 2022 and is estimated to register a CAGR of 17% between 2023 and 2032. ^[8]

Key Statistics And Consumer Preferences

• Nearly 44 million housing units were rented, comprising 34% of total U.S. households. ^[10]
• The U.S. Census data indicates the average household size is 2.6 people. ^[10]
• One-third of renters have children under 18 living in the home, and over 80% have pets. ^[10]
• The typical renter is a 39-year-old with a median annual income of $42,500. ^[10]
• In 2022, the median monthly rent reached $2,002 nationally, rising 2% month-over-month and 15% year-over-year. ^[10]
• Renters in Arizona, Tennessee, New York, Nevada, and Utah saw rent increases of 20% or more from 2021 to 2022. ^[10]

Rent Payment Software Adoption Rates

• Rent collections have consistently hovered around 95% to 96% over the last two years. ^[12]
• Rent collections in New York are lower, at just 91.4% in May. ^[12]
• Rents in New York plummeted as much as 15% during the pandemic, then jumped back up more than 20%. ^[12]
• Rent payments in the Sun Belt topped 96%, where rents have grown the most but remain cheaper than large coastal cities. ^[12]

Future Trends And Market Projections

• The vacation rental market is projected to reach $94.34 billion by the end of 2023, achieving an annual growth rate of 3.37% by 2027. ^[14]
• Digital Payment Market size was valued at USD 9.61 Trillion in 2022, projected to grow to USD 21.83 Trillion by 2031. ^[16]
• The global digital payments market is expected to grow at a CAGR of 21.1% from 2025 to 2030. ^[21]
• The U.S. Property Management Software Market is expected to reach USD 2,082.6 million by 2027, with a CAGR of 4.6%. ^[20]

Consumer Behavior And Digital Payment Adoption

• 53% of Americans use digital wallets more often than traditional payment methods. ^[17]
• 67% of Americans always or sometimes lose track of spending when using digital wallets. ^[17]
• 72% of respondents would consider using digital wallets as their primary payment method for shopping. ^[17]
• 78% of Gen Zers would stop shopping at a merchant that didn’t accept digital wallets. ^[17]

Financial Challenges And Rent Payment Trends

• 11% of renter households were behind on their rental payments in the third financial quarter of 2023. ^[11]
• 24.7 million renters spend more than 30% of their household income on rent. ^[11]
• 13.0 million renters pay more than 50% of their household income to rent their home. ^[11]
• The average renter is a single vehicle-owning 42-year-old white female living alone in a complex with 5 units or more. ^[11]

Economic Impact Of Digital Payments

• The global digital payments market size was estimated at USD 96.07 billion in 2023 and is expected to grow at a CAGR of 21.1% from 2024 to 2030. ^[21]
• Over two-thirds of adults worldwide were making or receiving digital payments by the end of 2021. ^[21]
• The number of people using the internet globally reached 5.30 billion in 2023, with around 84% of mobile phones being smartphones. ^[21]

Rent Payment Data And Financial Struggles

• More than 8 million adults in the U.S. aren’t caught up on rent payments. ^[22]
• 13.17% of the nation’s adult renters live in a household that charges them rent and are behind on payment. ^[22]
• 5.81% of adult renters live in a household that doesn’t pay rent. ^[22]
• Over the past year, 53.03% of renters across the U.S. saw their rent increase. ^[22]
• The majority of those who saw their rent payments jump reported increases between $100 and $249 a month. ^[22]

Rent Payment And Economic Trends

• Nearly 3.6 million U.S. adults live rent-free. ^[22]
• 20.52% of adults in renter-occupied households in New York aren’t caught up on rent. ^[22]
• 53.03% of renters across the U.S. saw their rent increase in the past year. ^[22]
• The majority of those who saw their rent payments jump reported increases between $100 and $249 a month. ^[22]

Rent Payment Software Features And Costs

• Azibo offers business checking accounts with no monthly fees or minimum balances, and tenants can pay rent online for free. ^[6]
• RentRedi charges tenants $1 for each ACH payment. ^[6]
• Apartments.com offers online rent collection with a 5-business-day turnaround for bank transfers. ^[6]
• PayRent has service plans ranging from free to $49 per month. ^[7]

Key Consumer And Market Statistics

• The average renter is a single vehicle-owning 42-year-old white female living alone in a complex with 5 units or more. ^[11]
• 19.7% of renters are single women living alone; 18.6% are single men. ^[11]
• Renters 30 years old and younger live in 19.9% of renter-occupied units. ^[11]
• 11% of renters say there is a lot of serious crime in their neighborhood; 25% report a lot of petty crime. ^[11]

Digital Payment Market And Adoption Rates

• Digital Payment Market size was valued at USD 9.61 Trillion in 2022, projected to grow to USD 21.83 Trillion by 2031. ^[16]
• Total transaction value in digital payments is estimated to reach $9.46 trillion in 2023 and $11.53 trillion in 2025. ^[19]
• The global digital payments market is expected to grow at a CAGR of 21.1% from 2024 to 2030. ^[21]
• The Asia Pacific digital payment market led in transaction value and volume in 2023. ^[18]

Rent Payment And Economic Trends

• Nearly 3.6 million U.S. adults live rent-free. ^[22]
• 20.52% of adults in renter-occupied households in New York aren’t caught up on rent. ^[22]
• 53.03% of renters across the U.S. saw their rent increase in the past year. ^[22]
• The majority of those who saw their rent payments jump reported increases between $100 and $249 a month. ^[22]

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