Restaurant Business Intelligence Analytics Software Statistics 2025

In the dynamic and competitive world of the restaurant industry, maintaining a keen understanding of market trends, consumer preferences, and operational performance is more critical than ever. As we look ahead to 2025, restaurant business intelligence analytics software stands out as a pivotal tool for harnessing this wealth of data. These powerful analytics platforms sift through vast amounts of information, generating insights that can drive strategic decisions, streamline operations, and ultimately, boost profitability. Knowing how to leverage these statistics is not just advantageous but essential for any restaurateur aiming to stay ahead in this fast-paced arena.

Key stakeholders in the restaurant industry, including owners, managers, investors, and marketers, find immense value in these analytics. For owners and managers, these insights provide a clear picture of their business’s health and help identify areas for improvement. Investors use the data to gauge the potential success and longevity of their investments, while marketers can fine-tune their campaigns to target the appropriate audience effectively. The ripple effect of these analytics is profound, offering a competitive edge that can transform a business’s trajectory in an increasingly data-driven world.

Ultimately, the ability to interpret and act upon this data translates into more informed decision-making and a robust strategic framework. As the restaurant industry continues to evolve, staying updated with the latest business intelligence analytics software in 2025 can mean the difference between thriving and merely surviving. This article delves into critical statistics to provide a comprehensive overview, helping stakeholders make data-driven decisions that align with contemporary market demands.

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Top Restaurant Business Intelligence Analytics Software Statistics 2025

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Market Trends And Statistics

• The global plant-based food market is projected to reach approximately $87.12 billion by 2032. ^[?]
• About 31% of customers have expressed an interest in game or trivia nights at their local restaurants. ^[1]
• With 62% of diners preferring restaurants that offer locally sourced ingredients, this represents a large target market. ^[1]
• Restaurants spend $162 billion annually on costs related to food waste. ^[1]
• The QSR sector is expected to adjust strategically to major demographic changes in 2025, as populations increasingly move from urban centers to suburban areas. ^[1]
• The trend of suburbanization and movement out of large metropolitan areas is driven by factors that emerged during the COVID-19 pandemic. ^[1]
• 65% of patrons indicate they would visit a restaurant more often if it featured self-service kiosks. ^[1]
• 30% of patrons prefer kiosk ordering over cashier interaction, even when wait times are comparable. ^[1]
• 75% of hospitality businesses currently use a POS system, with 27% planning to upgrade their service or switch providers in the next 12 months. ^[3]
• Surveillance and security systems are used by 59% of businesses. ^[3]
• 54% of food and beverage businesses cite efficient order and payment processing as the primary benefit of using a POS system. ^[3]
• 21% of restaurants plan to purchase food cost management software within the next 12 months. ^[3]
• Food delivery apps collectively attracted 53.9 million US users in 2023, compared to 45.6 million users in 2020. ^[3]
• DoorDash holds 66% of the market share in food ordering and delivery platforms. ^[3]
• 36% of restaurants have purchased digital menu kiosks in the last 12 months. ^[3]
• 76% of restaurants adopted mobile payments in 2022. ^[3]
• QR tech has helped restaurants save 30-50% on labor costs. ^[3]
• High initial costs are the number one barrier preventing business owners from investing in new solutions, with 41% of respondents clamping down on spending for this reason. ^[3]
• The US foodservice market is expected to grow to $1,767.54 billion by 2030. ^[6]

Technology Adoption And Usage

• Digitization is crucial in the restaurant industry in 2025. ^[1]
• In 2025, contactless payments such as mobile wallets and QR codes will become essential to meet evolving customer expectations for convenience and speed. ^[1]
• Advanced automation, predictive analytics, and strategic insights can streamline daily operations, decrease labor costs, and drive business growth. ^[1]
• The average adoption rate of BI is a pitiful 17%. ^[2]
• Data quality is the main challenge to adopting self-service BI (71%). ^[2]
• 82% of respondents said less than 40% of those with access to self-service BI tools actually use them. ^[2]
• The percentage of employees actively using ABI tools has seen minimal growth over the past 7 years. ^[5]
• 95% of restaurants use at least one online ordering platform, and on average, most use three platforms. ^[6]
• 76% of restaurants use a cloud-based POS system. ^[6]
• 37% of restaurateurs say the biggest barrier to automation is the high upfront cost. ^[6]
• 58% of operators say using tech and automation to alleviate labor shortages will become more common in their segment in 2023. ^[4]

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Financial And Operational Insights

• The average annual salary plus commissions for event professionals is $72,000. ^[4]
• The average venue hosts more than 10 events per month at an average cost of $7,087. ^[4]
• U.S. commercial foodservice customer traffic to restaurants ended 2022 flat compared to a year ago. ^[4]
• Consumer spending at foodservice outlets was up 4% due to higher prices. ^[4]
• The average increase in sales from adding online ordering is 17%. ^[6]
• Restaurant spending was up 6.7% YTD in 2023. ^[6]
• The average spend for dine-in orders in the U.S. is $48. ^[6]
• 5%: how much higher the average loyalty check is than the average non-loyalty check. ^[6]

Consumer Behavior And Preferences

• 84% of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. ^[4]
• 69% of adults say they like the option to dine outside. ^[4]
• 69% of adults are likely to purchase a meal kit (measured ingredients with cooking instructions). ^[4]
• 45% of full-service restaurants sell prepared foods and 42% sell grocery items. ^[6]
• 91,000 customers added Sriracha to their meals in 2023. ^[6]
• 33% rise in popularity for pineapple on pizza in 2023. ^[6]
• 42% of restaurants plan to add more locally sourced ingredients to their menus in 2025. ^[6]

Labor And Employment

• 87% of operators say they’ll likely hire additional employees during the next 6-12 months if qualified applicants are available. ^[4]
• Between 2023 and 2030, the foodservice industry is projected to add an average of roughly 150,000 jobs a year. ^[4]
• Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. ^[4]
• 58% of event professionals reported having a team of 2-5 people, which often supports 2-5 locations. ^[4]
• 400,000 jobs will be added to the restaurant industry workforce in 2023. ^[4]

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