Restaurant Delivery Takeout Software Statistics 2024

In an era where convenience and technology blend seamlessly, restaurant delivery takeout software has become a pivotal component of the food service industry. Understanding the statistics surrounding this software in 2024 is crucial for comprehending the current business landscape. These numbers not only paint a picture of the market dynamics but also highlight trends, challenges, and opportunities that shape how restaurants operate and grow. By delving into this data, we can better appreciate the transformative impact of digital solutions in streamlining operations, optimizing efficiency, and enhancing customer experiences.

Key stakeholders such as restaurant owners, managers, investors, and software developers will find this data particularly valuable. For restaurant owners and managers, these statistics provide actionable insights into consumer behavior, delivery times, and order preferences, enabling them to make informed decisions that boost profitability. Investors can gauge market potential and pinpoint lucrative investment opportunities, while software developers can identify gaps in the market, driving innovation and improvements in delivery technology.

Ultimately, the data on restaurant delivery takeout software serves as a critical tool for strategic decision-making. Businesses can leverage these insights to refine their delivery strategies, enhance their competitive edge, and adapt to the evolving demands of the industry. In a fast-paced digital landscape, staying informed is the key to sustainable growth and success.

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Top Restaurant Delivery Takeout Software Statistics 2024

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E-commerce Growth

• U.S. ecommerce represented 22.0% of total retail sales in 2023 [?].
• U.S. ecommerce sales grew to about $1.119 trillion in 2023 from $1.040 trillion in 2022, marking a 7.6% growth [1].
• U.S. ecommerce has grown at least 0.2 percentage points year over year since 2000 [1].
• U.S. ecommerce sales accounted for 15.4% of total sales in 2023, up from 14.7% in 2022 [1].
• The U.S. ecommerce market has grown every quarter since Q2 2009, except for Q2 2008 [1].
• The penetration of U.S. ecommerce reached 22.0% in 2023, the highest to date [1].

Retail And Consumer Behavior

• Total U.S. retail sales grew to about $5.088 trillion in 2023 from about $4.904 trillion in 2022, a 3.8% increase [1].
• U.S. retail sales have grown every quarter since 2009, except during the Great Recession [1].
• 49% of shoppers say that same-day delivery makes them more likely to shop online [2].
• 56% of online consumers aged 18-34 expect same-day delivery [2].
• 61% of consumers are willing to pay more for same-day delivery [2].
• More than 25% of shoppers would abandon a cart online if same-day shipping wasn’t available [2].
• 80% of shoppers surveyed want same-day shipping, while 61% want their packages within 1-3 hours of placing an order [2].

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Restaurant Delivery Trends

• The global online food delivery market is forecast to reach $1.02 trillion in 2023 [3].
• The food delivery market size will grow at a CAGR of 12.78% from 2023-2027, projected to reach $1.65 trillion by 2027 [3].
• In the Grocery delivery market, revenue growth of 22.2% is anticipated in 2024 [3].
• Users in the Meal delivery market are expected to reach 2.5 billion by 2027 [3].
• Asia-Pacific users of online food delivery are expected to grow by more than 50% by 2027 [3].
• Asia-Pacific accounts for nearly two-thirds (64%) of all online food delivery users worldwide [3].

Consumer Preferences And Behaviors

• 80% of business leaders acknowledged that personalized experiences led to increased consumer spending [3].
• 62% highlighted the positive impact on customer retention [3].
• The global cloud kitchen market is forecast to reach $112.53 billion by 2027 [3].
• The Grocery Delivery market worldwide is set to achieve a revenue of $627.30 billion by 2023 [3].
• The compound annual growth rate (CAGR) for the Grocery Delivery market is 16.11% between 2023 and 2027 [3].

Software And Digital Transformation

• Digital transformation is reshaping the business world, with 91% of businesses embarking on digital initiatives [4].
• Only 16% of organizations report success in their digital transformation efforts [4].
• By 2025, 70% of organizations will use digital adoption platforms across the entire technology stack [4].
• Good onboarding is key to success; poor onboarding could cost up to 213% of the employee’s salary [4].
• Accenture’s 2021 study shows high-growth companies integrate next-generation technologies like AI and cloud at scale [4].

Market And Economic Insights

• The global big data analytics market will grow at a CAGR of almost 30%, reaching over $68 billion by 2025 [3].
• The platform-to-consumer market segment is expected to account for 39.9% market share in the global online food delivery market [3].

Food Delivery And Consumer Insights

• In 2023, the number of online food delivery users worldwide surpassed 1.6 billion, a 12% increase from the previous year [5].
• Revenue from food delivery services could reach about $85 billion by the end of 2024 [5].
• Online ordering represented 27% of all orders for restaurants and convenience stores in 2023 [5].
• As of January 2024, DoorDash is the leading online food delivery app with a market share of 66% [5].

Technology And Delivery Innovations

• Food delivery services are expected to grow from $3.7 billion in 2023 to $90.3 billion by 2030, at a CAGR of 13.4% [5].
• Revenue from online food delivery is projected to grow significantly, with 80% of consumers expecting personalized experiences [3].

Industry Statistics And Trends

• Online food delivery services are expected to be a $32 billion industry by 2024 [8].
• 60% of American consumers order takeout or delivery at least once a week [8].
• 31% of American consumers use third-party food delivery services at least twice a week [8].
• 70% of consumers prefer ordering directly from a restaurant rather than using a third-party service [8].

Consumer And Market Behavior

• 60% of consumers in the U.S. order takeout or delivery at least once a week [6].
• The worldwide food delivery services market was valued at $143.05 billion in 2023 [6].
• By the end of 2030, the online food delivery market is predicted to be worth $365 billion [6].
• 57% of millennials have ordered delivery from restaurants to watch TV or movies at home [6].

Logistics And Delivery Efficiency

• Digital grocery sales are becoming an increasingly larger part of total grocery sales, making up 13.7% of the $1.601 trillion in total U.S. grocery sales in 2024 [7].
• By 2025, digital grocery will be a $253.89 billion market in the U.S. [7].
• In the U.S., click-and-collect grocery buying is growing, with 98.9 million buyers expected to use the service in 2024 [7].

Regional Market Insights

• The U.S. online food delivery market is expected to reach $353.30 billion in 2024 [22].
• South Korea’s food delivery market is booming, reaching an estimated $44.42 billion by 2024 [22].
• The United Kingdom’s online food delivery market is forecasted to reach a substantial revenue of $48.21 billion in 2024 [22].

Market Share And User Growth

• DoorDash has the largest market share of any food delivery service in the U.S., at 67% as of March 2024 [8].
• By 2027, the number of users in the online food delivery industry is expected to reach 2,656 million [11].

Technological Advancements

• The global drone delivery services market is anticipated to be valued at $322.2 million in 2022, growing at a CAGR of 33.0% from 2022-2032 [24].
• The rise of autonomous and drone deliveries is expected to significantly impact the logistics sector by 2028 [20].

Consumer Spending And Preferences

• The average family in America spends over $2,500 every year on dining and ordering from food delivery companies [13].
• 33% of consumers are willing to pay a higher fee to receive faster delivery services [13].

Market Forecast And Economic Impact

• The online food delivery market is projected to grow at a CAGR of 15.01% from 2024-2029 [14].
• The market reached $569.1 billion in 2023 and is expected to reach $1.37 trillion by 2029 [14].

Revenue And Market Trends

• The annual revenue of the online food delivery market in the U.S. grew from $18.5 billion in 2020 to $26.5 billion in 2020 [15].
• The revenue for the food delivery industry has increased by 20% in the past five years [23].

Food Delivery And Consumer Behavior

• 77% of consumers order delivery while 61% dine in [5].
• The average person orders delivery 4.5 times per month while dining out occurs only three times per month [5].

Consumer Preferences And Technology

• Mobile apps are so common that around 60% of orders come via mobile apps [9].
• 67% of consumers agree that ordering via food delivery apps is the most reliable [9].

Future Market Predictions

• The global food delivery industry is expected to generate $183 billion in revenue by 2024 and have a $192 billion market value by 2025 [6].
• By 2027, experts forecast that 2.5 billion people globally will be using food delivery services [11].

Market Penetration And Adoption

• The meal kit delivery market is expected to reach $20.65 billion by 2029 [13].
• The number of online food orders has grown by 300% compared to dine-in food orders since 2014 [13].

Consumer Insights And Preferences

• 60% of U.S. consumers order delivery or takeout at least once a week [12].
• 63% of consumers agree that it is more convenient to get food delivered than to dine out with family [12].
• 92% of restaurants are using Facebook for social media branding and marketing [23].

Market Analysis And Consumer Insights

• Approximately 54% of customers prefer to spend more on meals because of curbside pickup [17].
• 43% of people order online as they want to avoid cooking [17].

Delivery Efficiency And Consumer Expectations

• 58% of customers are unwilling to wait more than 40 minutes for their food delivery [19].
• 57% of consumers are willing to shop at new brands or stores for the first time [21].

Market Growth And Adoption

• The online food delivery market size was valued at $569.1 billion in 2023 and is expected to grow at a CAGR of more than 4% during the forecast period [10].
• Platform-to-consumer accounted for the largest online food delivery market share in 2023 [14].

Consumer Spending And Market Trends

• The average dine-in cost for Americans is roughly $3,000 per year, while the average food delivery cost is $3,500 per year [15].
• In 2020, the global online food delivery market was valued at approximately $136 billion and is projected to reach $182 billion by 2024 [18].

Digital Transformation And Market Insights

• By 2025, the global industry could reach a value exceeding $182 billion [18].
• Automated systems can operate around the clock, providing 24/7 delivery options for consumers [18].

Market And Economic Insights

• The global food delivery market is expected to grow to $213 billion by 2030 [16].
• The online food delivery market is forecast to reach $1.02 trillion in 2023 [11].

Consumer Preferences And Market Trends

• The global online food delivery market is expected to reach $128.5 billion by 2027 from $80.37 billion in 2020 [12].
• The number of online food delivery users worldwide surpassed 1.6 billion, a 12% increase from the previous year [5].

Industry Trends And Market Growth

• The global food delivery market is expected to generate $183 billion in revenue by 2024 [6].
• The compound annual growth rate (CAGR) for the Grocery Delivery market is 16.11% between 2023 and 2027 [3].

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