Store Locator Software Statistics 2024


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In the evolving digital marketplace, store locator software has emerged as a pivotal tool for businesses aiming to bridge the gap between online presence and physical storefronts. As we look into 2024, understanding the trends and statistics related to store locator software is crucial for grasping the broader retail and e-commerce landscape. These statistics offer a window into consumer behavior, technological advancements, and the overall effectiveness of these tools in driving foot traffic and enhancing customer experiences.

Key stakeholders—including retail business owners, marketing professionals, and tech developers—will find this data particularly valuable. For retailers, it elucidates how customers are interacting with their brand both online and offline, aiding in optimizing in-store promotions and improving overall customer satisfaction. Marketing professionals can leverage these insights to create more targeted campaigns that drive store visits. Meanwhile, tech developers can use this information to innovate and enhance the functionalities of locator software, ensuring it meets the ever-changing demands of both businesses and consumers.

Ultimately, the insights drawn from these statistics are not just numbers on a page—they offer strategic guidance for decision-making in the fast-paced retail industry. By delving into this data, businesses can better navigate the competitive landscape, adapt to emerging trends, and craft strategies that align with consumer behaviors and technological advancements. As we dive deeper into the specifics, it becomes clear just how indispensable store locator software has become in shaping the retail experiences of tomorrow.

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Top Store Locator Software Statistics 2024

☰ Use “CTRL+F” to quickly find Store Locator Software facts. There are total 62 Store Locator Software Statistics on this page 🙂


U.s. Ecommerce Market

  • U.S. ecommerce represented 22.0% of total retail sales in 2023. [?]
  • U.S. ecommerce sales grew by 7.6% in 2023, reaching about $1.119 trillion. [1]
  • Total U.S. retail sales grew by 3.8% in 2023, reaching about $5.088 trillion. [1]
  • The growth rate of U.S. ecommerce in 2023 was lower compared to the 42.8% growth in 2020 induced by the pandemic. [1]
  • U.S. ecommerce sales accounted for 15.4% of total sales in 2023, up from 14.7% in 2022. [1]
  • The highest U.S. ecommerce sales penetration to date was achieved in 2023 at 22.0%. [1]
  • Amazon projected to grow ecommerce sales by nearly 14% in 2024. [1]

Global Ecommerce Market

  • Global ecommerce sales are expected to reach $6.3 trillion in 2024. [10]
  • By 2027, global ecommerce sales will account for $8 trillion. [10]
  • Global ecommerce market penetration is increasing by 0.32% annually since 2021. [10]
  • The number of online shoppers globally is expected to increase to 2.77 billion by 2025. [10]
  • China leads in the number of online shoppers with 915.1 million, followed by the U.S. with 270.11 million in 2024. [10]

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Ecommerce Consumer Behavior

  • 99% of online shoppers check reviews before making a purchase, with 96% looking specifically for negative reviews. [10]
  • 66% of shoppers have purchased an item online in the last 12 months that they previously only bought in-store. [7]
  • 87% of shoppers use their smartphone to research products while in-store. [7]
  • 74% of online shoppers regularly read Q&A sections before committing to a purchase. [7]
  • 40% of consumers report acting on an influencer’s recommendation in the last 12 months. [7]
  • 35% of consumers deploy Augmented Reality (AR) tools during mobile shopping. [7]
  • 78% of consumers remain unaware of or have yet to adopt AI tools for product searches. [7]

Store Locator Software Usage

  • 1,737 live websites are using Storepoint, with an additional 1,681 sites that used Storepoint historically. [5]
  • Storepoint is used by 3 websites in India. [5]
  • WP Store Locator is used by 40 websites, with 8 websites having discontinued its use. [5]
  • StoreMapper is used by 10 websites, with 1 website having discontinued its use. [5]
  • Over 120 parameters can be configured in a store locator tool to control every aspect of the tool. [6]
  • 66% of smartphone users use a store locator to plan their shopping trips. [7]

Retail Trends And Predictions

  • Retail sales are forecasted to increase by 2.5% to 3.5% in 2024, reaching between $5.23 trillion and $5.28 trillion. [2]
  • By 2025, 70% of organizations will use digital adoption platforms across the entire technology stack. [4]
  • 84% of company executives prioritize their company’s customer experience goals. [3]
  • 86% of customers are willing to pay up to 25% more for a better customer experience. [3]
  • 61% of marketers say improving SEO and growing their organic presence is their top inbound marketing priority. [9]

Digital Transformation And Adoption

  • 91% of businesses are embarking on digital initiatives, but only 16% report success in their digital transformation efforts. [4]
  • Global spending on technologies and services that enable digital transformation will reach $2.3 trillion by 2023. [4]
  • By 2025, 80% of G1000 organizations will use digital adoption platforms to address technical skills shortages. [16]
  • Good onboarding can reduce employee turnover costs, which could be up to 213% of the employee’s salary. [4]

Consumer Preferences And Behavior

  • 63% of millennial consumers and 58% of Generation X consumers are willing to share data for personalized offers and discounts. [3]
  • 73% of shoppers expect brands to understand their unique needs and expectations. [8]
  • 79% of global consumers are concerned about data protection and privacy on the internet. [8]
  • 60% of shoppers prefer using their cards due to convenience, security features, and widespread acceptance. [17]

Mobile And Social Commerce

  • Mobile ecommerce sales are projected to contribute $2.52 trillion in 2024. [10]
  • Social commerce is expected to reach $2.9 trillion by 2026. [10]
  • 67.8 million people in the U.S. are expected to shop on Facebook in 2024. [10]
  • 73% of U.S. consumers use their mobile phones to shop online. [10]
  • 92% of respondents in China use their phones for online shopping. [10]

Ecommerce Payment And Fraud

  • The global buy now pay later (BNPL) market was worth $24.5 billion in 2022, expected to grow to $160.7 billion by 2032. [11]
  • North America has the highest fraudulent transaction value, accounting for over 42% of ecommerce fraud globally. [11]
  • Digital wallets like PayPal, Venmo, and Apple Pay are projected to rise to 52.5% of the value of online transactions in 2025. [11]

Holiday Shopping And Consumer Spending

  • The average shopper predicts they will do approximately 60% of their holiday shopping online. [7]
  • 90% of consumers say they would shop online more often if given the option of free shipping. [13]
  • 48% of consumers will stop shopping from a brand after making two to three returns. [7]

Contactless And Omnichannel Retail

  • 75% of U.S. consumers engage in omnichannel activities, doing their research and making purchases both online and in offline channels. [13]
  • 84% of consumers believe retailers should be doing more to integrate their online and offline channels. [14]
  • 56% of adult consumers prefer to shop both online and in-person at a brick-and-mortar store. [14]

Cart Abandonment And Checkout Experience

  • The average cart abandonment rate globally is 69.99%, potentially resulting in a loss of $3 billion per year for ecommerce businesses. [17]
  • 47% of consumers abandon their carts due to extra costs such as shipping, taxes, and fees. [17]
  • 54% of shoppers will purchase the items in their abandoned shopping cart after seeing a discount on those prices. [17]

Influencer And Social Media Impact

  • 89% of marketers who use influencer marketing plan to keep up or increase their investment in the next 12 months. [11]
  • 55% of Gen-Z say that recommendations from influencers are the most important factor in their purchase decisions. [11]

Environmental And Ethical Consumerism

  • 86% of consumers are more likely to support a product that comes in sustainable packaging. [13]
  • 77% expect more brands to offer 100% sustainable packaging in the future. [15]

Market Analytics And Data Insights

  • The digital transformation market is projected to reach USD 6.78 trillion by 2029. [12]
  • 72% of successful ecommerce companies use automation in some parts of their workflows. [10]
  • Ecommerce businesses saw an 80% boost in lead generation by implementing ecommerce automation. [10]

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Sources

  1. digitalcommerce360 – https://www.digitalcommerce360.com/article/us-ecommerce-sales/
  2. nrf – http://nrf.com/research-insights/state-retail
  3. qminder – https://www.qminder.com/blog/customer-service/location-service-data/
  4. apty – https://www.apty.io/blog/driving-digital-transformation-through-software-adoption/
  5. builtwith – https://trends.builtwith.com/widgets/Storepoint
  6. blipstar – https://blipstar.com/blipstarplus/howitworks
  7. prnewswire – https://www.prnewswire.com/news-releases/digital-shopping-trends-66-of-shoppers-migrate-from-in-store-to-online-purchases-according-to-1worldsync-data-301959684.html
  8. thinkwithgoogle – https://www.thinkwithgoogle.com/consumer-insights/consumer-trends/future-of-retail/
  9. shift4shop – https://www.shift4shop.com/ecommerce-market-statistics.html
  10. sellerscommerce – https://www.sellerscommerce.com/blog/ecommerce-statistics/
  11. wpforms – https://wpforms.com/ecommerce-statistics/
  12. walkme – https://www.walkme.com/glossary/digital-adoption-platform/
  13. influencermarketinghub – https://influencermarketinghub.com/retail-trends/
  14. invoca – https://www.invoca.com/blog/retail-marketing-statistics
  15. hootsuite – https://blog.hootsuite.com/retails-trends/
  16. whatfix – https://whatfix.com/digital-adoption-platform/
  17. optinmonster – https://optinmonster.com/online-shopping-statistics/

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