RocketLawyer LLC Service Review: While exploring the best LLC services, we learned about RocketLawyer. An LLC formation service that also provides legal services is a rare combination. RocketLawyer is one of those companies. After dealing with countless legal documents and situations, we wanted to see if RocketLawyer was the real deal or just another disappointing online service. Legal matters can be hectic, and finding a reliable and user-friendly platform could make all the difference.
For those who don’t know, RocketLawyer is an online legal service that provides its users with a comprehensive library of legal documents and the option to receive advice from licensed attorneys. Their services include business incorporation and providing all sorts of business legal support. Their platform is designed to help individuals and businesses with various legal tasks, such as creating contracts, wills, and even registering trademarks.
In this RocketLawyer Review, we’ll discuss the advantages and disadvantages of using their services. We’ll cover the cost, available features, ease of use, and effectiveness to help you decide whether RocketLawyer is the right choice for your business. Stay tuned as we share my honest and detailed experience with this platform.
On this page, you’ll learn about the following:
RocketLawyer Review: A Quick Summary
- Ease of Use
- Effortless document creation
- Wide Range of Services
- Affordable Pricing
- Unlimited access to their document library
- 30-Day Free Trial
- Positive customer review
- Subscription Required for Best Value
- Limited Customization
- Difficult to use for those who don’t need frequent legal support
- Service Quality: 4/5
- Turnaround Time: 4/5
- Pricing: 4/5
- Customer Feedback: 4/5
- User Friendly: 4/5
Overall Rating: 4/5
What is RocketLawyer?
When it comes to legal matters, RocketLawyer aims to simplify the process for everyday individuals and small businesses. With their extensive range of services, they’ve become a popular destination for legal solutions. In this section, I’ll break down their primary offerings and help you understand what RocketLawyer brings to the table.
One of the key services they provide is access to legal documents. From creating contracts to non-disclosure agreements, RocketLawyer has a vast library of customizable templates. Users can easily find suitable templates for their needs and even receive guidance in completing them.
In addition to document creation, the platform offers attorney services:
- Free 30-minute consultations on every new legal matter
- Discounted hourly rates for their network of attorneys
- Document defence: involving an attorney in case someone challenges a document created through RocketLawyer
With the Premium Membership, customers can take advantage of RocketLawyer’s attorney services while receiving unlimited access to their document library.
RocketLawyer also offers business formation services to help start your company. The platform assists with the following:
- Limited Liability Company (LLC) formation
- Non-profit formation
- Filing for DBA (Doing Business As)
- Foreign qualifications
|Formation Service||Included Features|
|Incorporation||File Articles of Incorporation, EIN assistance, personalized bylaws, stock certificates, expedited processing|
|LLC Formation||File LLC Articles of Organization, EIN assistance, operating agreement, expedited processing|
|Non-Profit Formation||File IRS Form 1023, personalized bylaws, EIN assistance, and expedited processing|
Lastly, they offer legal health diagnostics for businesses – a unique service that assesses a company’s legal status, identifies potential issues, and provides recommendations on how to address them.
It’s evident that RocketLawyer provides comprehensive legal solutions for individuals and businesses alike. With their accessible document library, attorney services, business formation assistance, and helpful assessments, users can confidently navigate the complex legal world.
Digging into RocketLawyer’s Pricing Structure
Let’s dive into RocketLawyer’s pricing structure and see how their plans can benefit various customers. This section will cover membership plans, on-demand services, and fee structures for legal services outside of their standard offerings. Understanding the pricing options can help potential customers choose the right fit for their needs.
RocketLawyer operates on a subscription-based model that offers two main membership plans: Free Trial and Premium Membership. Below is a breakdown of their features and costs:
|Free 7-day Trial||$0||– Access to all documents|
– Document creation
– Document storage and retrieval
|Premium Membership||$239.99/year||– Unlimited access to all documents|
– Unlimited document creation
– Unlimited document storage and retrieval
– Free 30-minute consultation with an attorney
– Attorney discount rates
– Document review by an attorney
On top of the subscription plans, RocketLawyer also offers On-Demand Services for customers who may need assistance in specific legal areas. These services include:
- Business Formation: Access expert guidance on starting your business, including LLCs, corporations, and non-profits.
- Estate Planning: Assistance with wills, trusts, and estate matters, catering to individual needs and circumstances.
- Family & Personal: Legal support for family matters such as divorce, child custody, and prenuptial agreements.
- Employment: Help with contracts, termination, and other employment-related issues.
Remember that these on-demand services may come with additional costs depending on the specific service and attorney fees. RocketLawyer offers discounted rates for their premium members on these services, potentially saving hundreds to thousands of dollars in legal fees.
It’s important to remember that RocketLawyer’s pricing structure isn’t all-inclusive, and some legal services fall outside of their standard offerings. These services could incur extra charges that may significantly impact the overall cost. So, it’s crucial to evaluate your requirements and understand the scope of the services offered by RocketLawyer.
To sum up, RocketLawyer’s pricing system includes:
- Free Trial and Premium Membership plans, catering to varying needs.
- On-demand services are available for specific legal needs.
- Attorney discounts for premium subscribers.
- Possible extra charges for services outside their offerings.
By carefully examining RocketLawyer’s pricing structure and assessing your legal needs, you’ll be better equipped to decide if their services fit you.
Exploring RocketLawyer’s Ease of Use
One of the main factors to be considered when evaluating RocketLawyer’s usability was its website design. It’s clean, simple, and intuitive. Their navigation menu provides quick access to essential features, such as:
- Legal Documents
- Attorney Services
- Business Formation
The website also includes a search bar, which LLCBuddy editors found extremely useful in locating specific documents or resources within their vast library.
Creating legal documents with RocketLawyer is a breeze. Their step-by-step process guided me through filling out various forms, asking questions in simple language, and highlighting vital information. Customization options are available throughout, so the end product is suited to your precise needs.
Regarding available resources, it was impressive how the wealth of information was provided. RocketLawyer offers legal document services, educational materials, and attorney resources. Their Learning Center is divided into several categories, such as:
- Starting a Business
- Managing a Business
- Estate Planning
- Contracts & Agreements
Each category is filled with informative articles, how-to guides, and FAQs addressing common legal concerns—contributing greatly to the overall ease of use when dealing with legal matters.
One notable feature is their customer support system. RocketLawyer offers multiple channels of communication, including:
- Live Chat
- Phone Support
Ultimately, the ease of use offered by RocketLawyer will significantly benefit users of varying legal expertise. The user-friendly interface, comprehensive resources, and efficient customer support make it ideal for creating and managing legal documents online.
RocketLawyer Vs. Others
When comparing RocketLawyer to its major competitors, ZenBusiness and LegalZoom, there are a few key factors to consider regarding services, pricing, and customer support. Let’s dive into these differences to see what sets each apart from the other.
All three platforms offer comprehensive legal document creation and consultation services. They cover a variety of legal issues, from business formation to estate planning. However, RocketLawyer stands out in a few areas:
- Free trial period: RocketLawyer provides a 7-day free trial, allowing users to sample their services before committing to a subscription.
- Document Defense™: A unique feature of RocketLawyer, this service helps ensure that your legal documents are fully enforced by providing lawyer assistance when needed.
- On Call™ attorneys: Subscribers get access to RocketLawyer’s network of attorneys, who are available for consultations at no extra cost.
Pricing structures vary between the three platforms:
|Platform||Basic Package||Premium Package|
|RocketLawyer||$239.99/year (legal plan)||N/A|
|LegalZoom||$0 (starting point)||$249|
|ZenBusiness||$0 (starting point)||$199|
While RocketLawyer may appear more expensive up front, its subscription model provides access to a wide range of legal services at a more affordable price. LegalZoom and Nolo, on the other hand, use a pay-per-document approach that can add up quickly for those needing multiple services.
One of the biggest advantages of RocketLawyer is its robust customer support. They offer:
- Email, phone, and chat support: Available to assist with any questions or concerns.
- Attorney advice: Users can ask specific questions and receive guidance from experienced attorneys.
- Satisfaction guarantee: RocketLawyer offers a 30-day money-back guarantee, ensuring user satisfaction with their services.
While LegalZoom and Nolo also provide customer support, they may not offer the same level of accessibility, especially when it comes to legal advice.
In conclusion, RocketLawyer has carved out a niche for itself with its unique features and subscription model. While it may appear more expensive initially, the value proposition is strong considering the wide array of available services and support.
Key Features of RocketLawyer’s Platform
As we dive into RocketLawyer’s platform, several key features stand out as particularly helpful for users seeking legal services. I’ll break these down into easily digestible paragraphs for you.
One of the most notable features is the extensive library of legal documents that’s accessible right from the get-go. The platform offers templates for a wide variety of legal needs, including:
- Business formation documents
- Contracts and agreements
- Estate planning
- Family law
- Employment law
- Real estate
Finding the right document is a breeze thanks to their intuitive search function. Users can type in their needs and be directed to the appropriate templates.
Another standout feature I’d like to mention is RocketLawyer’s real-time, collaborative document editing. Users can invite others to review, comment, and edit the documents, making collaboration with business partners, family members, or legal professionals efficient and seamless.
The next useful feature is the Ask A Lawyer function. This feature allows users to ask legal professionals specific questions concerning their unique legal situations. There’s no need to worry about incurring hefty consultation fees, as access to this service is often included in the subscription plans.
An attractive feature of the RocketLawyer platform is its effortless e-signature integration. Users can easily sign their legal documents online and send them to others for signing, ensuring a secure and paperless legal process.
Lastly, the platform offers an online filing service for some of the most common legal processes, such as business formation and intellectual property registration. No more tedious paperwork or waiting in long lines.
In summary, RocketLawyer’s platform offers these significant features:
- Extensive library of legal documents
- Intuitive search function
- Real-time, collaborative document editing
- Ask A Lawyer service
- Subscription-based and pay-per-use pricing options
- E-signature integration
- Online filing service
All these features make RocketLawyer a comprehensive and user-friendly solution for individuals and businesses in need of legal support.
Pros and Cons of Choosing RocketLawyer
Making a decision involves weighing the benefits and drawbacks of the available options. For those considering RocketLawyer for their legal needs, I’ve compiled a list of pros and cons to help you make that choice.
- Ease of Use: RocketLawyer offers intuitive, user-friendly services. Its platform allows for effortless document creation, making anything from legal contracts to personal agreements a breeze.
- Wide Range of Services: RocketLawyer provides an extensive selection of legal documents, covering areas such as business, family law, real estate, and more. You’ll likely find what you need for your specific situation.
- Affordable Pricing: With a monthly subscription plan, you gain unlimited access to their document library and other perks. This can be an appealing option for those who require ongoing legal assistance.
- 30-Day Free Trial: You can test the waters with their 30-day free trial, giving you a chance to determine if RocketLawyer’s services adequately meet your needs.
- Subscription Required for Best Value: Although they provide one-time document creation services, you’ll need to subscribe to enjoy most of RocketLawyer’s benefits. This may not be ideal for those with infrequent, sporadic legal needs.
- Limited Customization: While the platform streamlines your document creation process, it doesn’t offer advanced customization options. This may result in some users finding it difficult to tailor their documents to match their exact requirements.
Considering these pros and cons, you’ll be better equipped to gauge whether RocketLawyer is the right choice for your legal needs. Remember that each individual’s situation and requirements differ, so it’s evaluating how these factors apply to your particular circumstances is essential.
Clients’ Testimonials and Experiences
To give you a better insight into Rocket Lawyer’s services, I’ve compiled a collection of clients’ testimonials and experiences. These testimonials highlight the effectiveness, ease of use, and overall satisfaction clients have had with Rocket Lawyer.
One client mentioned the affordability of the platform. They noted that, as a small business owner, they found the pricing to be perfect for their needs. They were able to access a wide range of legal documents at a fraction of the cost of hiring a traditional lawyer.
Several clients praised the ease of use that Rocket Lawyer offers. The platform’s simple and intuitive interface allows users to find and customize the documents they need. One user shared that they had used Rocket Lawyer for creating contracts, power of attorney forms, and lease agreements and were impressed by how easy it was to complete them.
The customer support provided by Rocket Lawyer has also received numerous positive reviews. Clients appreciated the prompt responses and knowledgeable assistance they received from the support team. One satisfied user stated that they had contacted customer support with a question about their document. The team not only answered their question but also offered additional advice for their unique situation.
Bullet points of some notable testimonials include:
- “Rocket Lawyer is a lifesaver when it comes to legal documents. I’ve saved hundreds of dollars by using their services.”
- “As someone with no legal background, Rocket Lawyer made it easy for me to navigate the documents I needed.”
- “What I like most about Rocket Lawyer is their DOCUMENT DEFENSE® service. It makes me feel confident that I’m protected when I use their documents.”
Let’s break down these experiences into a markdown table:
|Testimonial Aspect||Positive Remarks|
|Affordability||Fair pricing for small business owners|
|Ease of use||The simple, intuitive interface allows quick access to documents|
|Customer support||Prompt and knowledgeable assistance and additional advice catered to the user’s situation|
|DOCUMENT DEFENSE®||Offers peace of mind for clients using Rocket Lawyer’s documents.|
All these factors contribute to users’ high satisfaction with Rocket Lawyer’s platform, and it’s clear that this service offers both convenience and professional-level results.
Assessing RocketLawyer’s Customer Support
When it comes to customer support, I’ve found that RocketLawyer provides its users with reliable and efficient assistance. They offer several channels to get in touch with their support team, catering to users’ diverse needs and preferences. Let’s explore the various support options provided by RocketLawyer.
Live Chat: One of their most convenient support features is the live chat function, which is available on their website. It allows users to get real-time assistance with any questions or concerns they might have. The response time is generally fast, and the support agents are knowledgeable and helpful.
Email and Phone Support: For those who prefer a more traditional approach to customer service, RocketLawyer also provides email and phone support. The response time for email inquiries is usually within a day, while phone support is available during regular business hours.
FAQ and Help Center: RocketLawyer’s website features a comprehensive FAQ section and Help Center, which provides users with a wealth of information on various topics related to their services. This resource makes it easy to find answers to common questions without needing to contact their support team.
RocketLawyer prides itself on its educational resources, offering users a variety of content to help them better understand and navigate the legal process. Here are some resources available on their website:
- Legal Blog: Their blog covers a wide range of legal topics, from estate planning to business formation.
- Learning Center: The Learning Center offers in-depth articles and guides on a variety of legal topics, ensuring users have the knowledge they need to navigate their legal situations confidently.
- Free Legal Forms: To help users get started, RocketLawyer offers access to a collection of free legal forms and documents.
RocketLawyer’s customer support reviews are mostly positive, with users appreciating their prompt assistance and easy-to-use platform. However, it’s worth noting that some users have faced difficulties with billing and subscription issues. Though these cases appear to be relatively few, it’s essential to be aware of such concerns.
To summarize, RocketLawyer’s customer support is generally reliable and efficient in addressing users’ needs. With a variety of contact options and helpful resources available, users should feel confident in receiving the necessary assistance while using the platform.
The Ideal User for RocketLawyer
When we think about who would benefit most from using RocketLawyer, a few different types of users come to mind. In this section, I’ll break down the ideal users for this service and explain why it might be a good fit for their legal needs.
- Small business owners: As someone running a small business, there’s a good chance they’ll need various legal documents, from establishing a company structure to creating basic agreements with vendors and partners. With RocketLawyer, these users can find templates that cater to their specific needs and adapt them according to their preferences.
- Individuals in need of common legal documents: Whether it’s drafting a will, creating a power of attorney, or setting up a prenuptial agreement, RocketLawyer has users covered for many personal legal matters. The platform offers a wide range of document templates, making it a convenient and cost-effective choice for these users.
- Freelancers and contractors: People who work on a contract basis often need legal documents like contracts or non-disclosure agreements. They’ll appreciate the availability of industry-specific templates on RocketLawyer, designed to protect their interests and ensure fair dealings.
- Landlords and tenants: RocketLawyer also provides real estate-related legal templates, such as lease agreements and eviction notices. Both landlords and tenants can benefit from this service, as it can help draft legally sound documents that clarify the terms of their agreements.
- For those who value convenience and time-saving: RocketLawyer’s online platform and expert support make it a practical solution for busy individuals who want to handle legal matters quickly and efficiently. The platform saves time in researching and creating legal documents from scratch.
In summary, here’s a quick overview of the ideal RocketLawyer users:
- Small business owners
- Individuals in need of common legal documents
- Freelancers and contractors
- Landlords and tenants
- Those who value convenience and time-saving
It’s important to remember that RocketLawyer may not be suitable for every situation, especially those requiring more complex legal advice. However, RocketLawyer can be an excellent choice for the users mentioned above to meet their legal document creation needs.
Having thoroughly examined RocketLawyer in this in-depth review, we find that it’s a solid choice for individuals and businesses in need of legal services. This platform offers a wide range of documents and an easy-to-use interface, ensuring users can quickly and effectively navigate the site.
I’m particularly impressed with RocketLawyer’s commitment to client satisfaction. They provide excellent customer support, making it easy for users to resolve any issues they may encounter. Furthermore, with the inclusion of a premium subscription plan, RocketLawyer genuinely caters to those who require frequent access to legal services.
Some of the highlights of RocketLawyer include:
- Comprehensive document library
- User-friendly interface
- Efficient customer support
- Flexible pricing options
However, no platform is without its shortcomings; one potential drawback of RocketLawyer is the absence of flat-rate pricing for one-time legal services. This feature might have broadened their customer base by catering to those only requiring instant or occasional assistance.
In conclusion, RocketLawyer proves to be a notable platform for legal needs. Despite minor drawbacks, its comprehensive library, user-friendly interface, and attentive customer support make it a reliable choice for individuals and businesses.