Car Dealer Statistics


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Steve Bennett
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Car Dealer Statistics 2023: Facts about Car Dealer outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Car Dealer, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

How much of an impact will Car Dealer Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your questions here.

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Top Car Dealer Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 35 Car Dealer Statistics on this page 🙂

Car Dealer “Latest” Statistics

  • Top decision makers at small and midsize enterprises, including car dealers, believe that they won’t be the target of a cyberattack 66% of the time.[1]
  • According to Total Dealer Compliance, 73% of customers said they would feel better at ease interacting with employees at car dealerships who have undergone compliance training and show their credentials.[1]
  • By 2030, there will be more than 3 million electric cars on Californian roads, predicts Statista.[2]
  • In 2018, it was predicted that 5 million electric cars will be driving on the highways of the globe.[2]
  • 61% of Americans believe they are being taken advantage of when shopping for cars at dealerships, and 87% of Americans detest something about it.[3]
  • According to Autotrader, 54% of consumers would buy from a dealership that offers their preferred experience, even if it didn’t have the lowest price.[3]
  • In April 2022, the European new car market was another 20% weaker with electric vehicles gaining market share but selling in lower numbers.[4]
  • Customers claim that 71% of the time, they chose their car because they liked, trusted, and appreciated the salesman.[5]
  • 57% of people who call from a search ad call extension to inquire about cars do so to make an appointment.[6]
  • 60% of customers who do mobile car searches would contact the dealership using a call extension.[6]
  • 61% of people looking for new and used cars call the dealership after doing some research online.[6]
  • According to a 2018 CDK Global research, 63% of car dealerships report that they lack a robust procedure in place to handle network security breaches.[7]
  • In 2016, 68% of customers said they would be more inclined to buy a car from a dealership that adhered to government laws.[7]
  • According to Total Dealer Compliance, the most current report, 37% of car dealers use compliance training as of 2016.[7]

Car Dealer “Auto” Statistics

  • Total Dealer Compliance’s poll of customers found that once their data was hacked, 84% of respondents said they would not purchase another automobile from the same dealership.[1]
  • According to Statista, 511,530 passenger car sales were recorded, as shown by automotive sales figures.[2]
  • According to U.S auto sales figures, Florida is the second highest state in terms of the number of vehicles sold in 2018.[2]
  • In 2017, 0.8% of European automobiles were classified as electric or hybrid.[2]
  • According to AdColony, 60% of consumers say that their chances of visiting a dealership after researching for a vehicle online are very likely.[7]
  • U.S new vehicle sales of 1,185,280 units for the month of October represented an increase of 6.0% from September 2022, and an increase of 11.5% from a year ago in October 2021.[8]
  • The U.S. auto industry faces financial challenges. The real value added of motor vehicle and parts dealers has been dropping since 2020, down over 8% year-over-year to $216.6 billion in 2021.[9]
  • Buyers most often use third party websites to investigate car price (64%), compare automobiles (62%), and read expert/user ratings (62%).[10]

Car Dealer “Dealer” Statistics

  • According to 63% of respondents to CDK Global’s 2018 study, their dealerships lack specific procedures for handling data breaches and other security problems on their networks.[1]
  • Total Dealer Compliance reports that only 30% of dealers employ IT personnel who have completed computer security training or certifications.[1]
  • According to a DMEautomotive survey, customers who use branded apps are 73% more likely to buy from the dealership and schedule 25% more service appointments after doing so than those who don’t use apps.[3]
  • In 2016, 29% of customers relied on the dealership to notify them about recalls and periodic maintenance.[7]
  • 46% of buyers agree that having easy access to a local dealer representative would simplify the process when deciding how to make a purchase.[7]
  • When looking at the buying experience, 61% of buyers say their dealership experience was the same or worse than previous visits.[7]

Car Dealer “Other” Statistics

  • 23.5% of the average dealer’s leads are flagged for not receiving follow-up within 24 hours.[11]
  • 50% of customers said they bought on the spot when they got what they felt was a good presentation and demonstration.[5]
  • 85% of customers claim that their salesperson did not manage the sales process, establish any connection with them, or conduct any interviews.[5]
  • 90% of salespeople don’t follow up with customers, regardless of whether they buy something or not.[5]
  • 90+ percent of consumers still visit the showroom ultimately and search for a connection before shelling out a lot of money and then completing their purchase, even with the effect of the internet.[5]
  • When looking for a vehicle, consumers visit an average of 4.2 websites, with 81% visiting at least 2 websites.[10]
  • Dealerships spend more than half of their total advertising expenses online (56%), while the other expenses are used toward traditional advertising like TV (14.5%), radio (10.3%), and direct mail (8.5%).[7]

Also Read

How Useful is Car Dealer

One of the primary arguments in favor of car dealers is the personalized service they provide. When visiting a dealership, customers have the opportunity to interact with knowledgeable sales professionals who can help guide them through the car-buying process. These sales staff often have extensive product knowledge and can offer valuable insights into various makes and models, making it easier for consumers to find the perfect vehicle to suit their needs.

Furthermore, car dealerships typically have a wide selection of both new and used cars for customers to choose from. This variety allows buyers to compare different options side by side, ensuring they find a vehicle that meets their specifications and budget. In addition, dealerships often have access to exclusive incentives and financing options that may not be available elsewhere, helping customers secure a better deal on their purchase.

Another benefit of working with a car dealer is the peace of mind that comes from buying from a reputable and established business. Dealerships are held to certain standards of customer service and transparency, providing buyers with additional protection in the event of any issues or disputes. Additionally, many dealerships offer warranties and service plans to help buyers maintain their vehicle and address any potential problems that may arise.

On the other hand, some consumers argue that car dealers can be overly pushy or aggressive in their sales tactics. It is not uncommon for customers to feel pressured into making a purchase or upsold on unnecessary add-ons or services. This can leave buyers feeling overwhelmed or taken advantage of, souring the car-buying experience and creating a negative perception of dealerships in general.

Moreover, the traditional dealership model may not be as relevant in today’s digital age. With the rise of online car-buying platforms and e-commerce options, many buyers prefer to research and purchase vehicles from the comfort of their own homes. This shift towards online shopping has led some to question the necessity of physical dealerships altogether, arguing that they add an unnecessary layer of complexity and cost to the car-buying process.

In conclusion, car dealers play a valuable role in the automotive industry by offering consumers personalized service, a wide selection of vehicles, and the peace of mind that comes from buying from a reputable business. While some may argue that dealerships can be pushy or outdated, many buyers still appreciate the expertise and convenience that dealers provide. Ultimately, the usefulness of car dealers remains a subjective topic that depends on individual preferences and priorities when it comes to purchasing a vehicle.

Reference

  1. cybersecurityventures – https://cybersecurityventures.com/15-auto-dealership-cybersecurity-statistics-that-will-drive-you-to-action/
  2. policyadvice – https://policyadvice.net/insurance/insights/us-auto-sales-statistics/
  3. v12data – https://v12data.com/blog/25-amazing-statistics-on-how-consumers-shop-for-cars/
  4. best-selling-cars – https://www.best-selling-cars.com/
  5. dealerrefresh – https://www.dealerrefresh.com/dealer-showroom-floor-sales-statistics-and-percentages/
  6. invoca – https://www.invoca.com/blog/automotive-marketing-statistics
  7. jwsuretybonds – https://www.jwsuretybonds.com/blog/car-dealership-statistics
  8. marklines – https://www.marklines.com/en/statistics/flash_sales/automotive-sales-in-usa-by-month
  9. statista – https://www.statista.com/topics/3594/auto-dealers-in-the-us/
  10. findthebestcarprice – https://www.findthebestcarprice.com/car-buying-statistics-trends/
  11. foureyes – https://foureyes.io/learn/the-2020-automotive-dealer-benchmarks-report

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