Car Dealer Statistics

Steve Goldstein
Steve Goldstein
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Car Dealer Statistics 2023: Facts about Car Dealer outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Car Dealer, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

How much of an impact will Car Dealer Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your questions here.

Please read the page carefully and don’t miss any words.

Top Car Dealer Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 35 Car Dealer Statistics on this page 🙂

Car Dealer “Latest” Statistics

  • Top decision makers at small and midsize enterprises, including car dealers, believe that they won’t be the target of a cyberattack 66% of the time.[1]
  • According to Total Dealer Compliance, 73% of customers said they would feel better at ease interacting with employees at car dealerships who have undergone compliance training and show their credentials.[1]
  • By 2030, there will be more than 3 million electric cars on Californian roads, predicts Statista.[2]
  • In 2018, it was predicted that 5 million electric cars will be driving on the highways of the globe.[2]
  • 61% of Americans believe they are being taken advantage of when shopping for cars at dealerships, and 87% of Americans detest something about it.[3]
  • According to Autotrader, 54% of consumers would buy from a dealership that offers their preferred experience, even if it didn’t have the lowest price.[3]
  • In April 2022, the European new car market was another 20% weaker with electric vehicles gaining market share but selling in lower numbers.[4]
  • Customers claim that 71% of the time, they chose their car because they liked, trusted, and appreciated the salesman.[5]
  • 57% of people who call from a search ad call extension to inquire about cars do so to make an appointment.[6]
  • 60% of customers who do mobile car searches would contact the dealership using a call extension.[6]
  • 61% of people looking for new and used cars call the dealership after doing some research online.[6]
  • According to a 2018 CDK Global research, 63% of car dealerships report that they lack a robust procedure in place to handle network security breaches.[7]
  • In 2016, 68% of customers said they would be more inclined to buy a car from a dealership that adhered to government laws.[7]
  • According to Total Dealer Compliance, the most current report, 37% of car dealers use compliance training as of 2016.[7]

Car Dealer “Auto” Statistics

  • Total Dealer Compliance’s poll of customers found that once their data was hacked, 84% of respondents said they would not purchase another automobile from the same dealership.[1]
  • According to Statista, 511,530 passenger car sales were recorded, as shown by automotive sales figures.[2]
  • According to U.S auto sales figures, Florida is the second highest state in terms of the number of vehicles sold in 2018.[2]
  • In 2017, 0.8% of European automobiles were classified as electric or hybrid.[2]
  • According to AdColony, 60% of consumers say that their chances of visiting a dealership after researching for a vehicle online are very likely.[7]
  • U.S new vehicle sales of 1,185,280 units for the month of October represented an increase of 6.0% from September 2022, and an increase of 11.5% from a year ago in October 2021.[8]
  • The U.S. auto industry faces financial challenges. The real value added of motor vehicle and parts dealers has been dropping since 2020, down over 8% year-over-year to $216.6 billion in 2021.[9]
  • Buyers most often use third party websites to investigate car price (64%), compare automobiles (62%), and read expert/user ratings (62%).[10]

Car Dealer “Dealer” Statistics

  • According to 63% of respondents to CDK Global’s 2018 study, their dealerships lack specific procedures for handling data breaches and other security problems on their networks.[1]
  • Total Dealer Compliance reports that only 30% of dealers employ IT personnel who have completed computer security training or certifications.[1]
  • According to a DMEautomotive survey, customers who use branded apps are 73% more likely to buy from the dealership and schedule 25% more service appointments after doing so than those who don’t use apps.[3]
  • In 2016, 29% of customers relied on the dealership to notify them about recalls and periodic maintenance.[7]
  • 46% of buyers agree that having easy access to a local dealer representative would simplify the process when deciding how to make a purchase.[7]
  • When looking at the buying experience, 61% of buyers say their dealership experience was the same or worse than previous visits.[7]

Car Dealer “Other” Statistics

  • 23.5% of the average dealer’s leads are flagged for not receiving follow-up within 24 hours.[11]
  • 50% of customers said they bought on the spot when they got what they felt was a good presentation and demonstration.[5]
  • 85% of customers claim that their salesperson did not manage the sales process, establish any connection with them, or conduct any interviews.[5]
  • 90% of salespeople don’t follow up with customers, regardless of whether they buy something or not.[5]
  • 90+ percent of consumers still visit the showroom ultimately and search for a connection before shelling out a lot of money and then completing their purchase, even with the effect of the internet.[5]
  • When looking for a vehicle, consumers visit an average of 4.2 websites, with 81% visiting at least 2 websites.[10]
  • Dealerships spend more than half of their total advertising expenses online (56%), while the other expenses are used toward traditional advertising like TV (14.5%), radio (10.3%), and direct mail (8.5%).[7]

Also Read

How Useful is Car Dealer

On the surface, car dealers play a critical role in facilitating the sale of vehicles. They provide customers with a physical location to browse, test drive, and purchase cars, as well as offering financing options and trade-in services. For many consumers, especially those who prefer a hands-on approach to car shopping, dealerships provide a valuable service.

Car dealers also serve as a valuable resource for consumers who may have limited knowledge of the automotive market. Sales representatives can help educate customers on the latest vehicle models, features, and technology, guiding them towards a purchase that meets their specific needs and preferences. In this way, car dealers help make the car-buying process less intimidating and more accessible to a wide range of buyers.

Furthermore, car dealerships are often equipped with service and maintenance departments, providing customers with a convenient one-stop-shop for all their automotive needs. From routine maintenance like oil changes and tire rotations to more complex repairs and diagnostics, dealerships offer a level of expertise and convenience that many independent automotive shops cannot match.

Despite these benefits, some critics argue that car dealerships are becoming increasingly outdated in the era of online car shopping. With the rise of e-commerce platforms and digital marketing, many consumers now prefer to conduct their car research and shopping online, bypassing the traditional dealership experience altogether.

Online car shopping allows consumers to compare prices, read reviews, and even complete transactions without ever setting foot in a physical showroom. This level of convenience and transparency has reshaped the way many people think about buying a car, raising questions about the continued relevance of traditional car dealerships.

Another criticism of car dealers is the perception of high-pressure sales tactics and deceptive practices. Some consumers are wary of dealerships that use aggressive sales techniques or fail to disclose important information about the true cost of a vehicle. While not all dealerships engage in these practices, they have nonetheless tarnished the reputation of the industry as a whole.

In response to these challenges, many car dealerships are adapting and evolving to meet the changing needs of consumers. Some dealers are investing in online sales platforms and digital marketing strategies to reach a wider audience of tech-savvy buyers. Others are rethinking their approach to customer service, focusing on transparency and honesty to build trust with potential customers.

Ultimately, the usefulness of car dealerships depends on the individual preferences and needs of consumers. For some, the personalized service, expertise, and convenience offered by dealerships are invaluable. For others, online shopping and alternative retail models may better suit their lifestyle and buying habits.

As the automotive industry continues to evolve, car dealerships will need to continue adapting and innovating to remain relevant and competitive in the marketplace. By listening to the changing demands of consumers and embracing new technologies, car dealers can ensure their continued usefulness in a rapidly shifting landscape.


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