Digital Employee Experience (DEX) Management Statistics

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Digital Employee Experience (Dex) Management Statistics 2023: Facts about Digital Employee Experience (Dex) Management outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Digital Employee Experience (Dex) Management, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

How much of an impact will Digital Employee Experience (Dex) Management Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your questions here.

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Top Digital Employee Experience (Dex) Management Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 77 Digital Employee Experience (Dex) Management Statistics on this page 🙂

Digital Employee Experience (DEX) Management “Latest” Statistics

  • Teams that have strong employee engagement levels produce 21% more productivity.[1]
  • 35% of managers and leaders had an excellent or very good Digital Employee Experience.[1]
  • When working remotely, 40% of workers report feeling mentally exhausted from video chats, and 61% of bosses report being in a supervisory position.[1]
  • 69% of workers believe they would work more if they thought their efforts were being recognized.[1]
  • HR and IT teams want something to help standardize these systems and bring them together, and 43% of businesses are considering cultural change initiatives.[1]
  • 46% of employees said that they had less contact with coworkers after starting to work from home.[1]
  • 28% of businesses boosted monitoring of their employees from April to July 2020.[1]
  • When an IT problem is being fixed, 68% of workers are so disturbed that they sometimes cannot function at all.[1]
  • According to 77% of HR and IT executives in the grand alliance study report, poor, unreliable IT services and equipment significantly contribute to employee fatigue or turnover.[1]
  • Compared to nonengaged businesses, 79% of them provide much superior customer service.[1]
  • Employee turnover is an expensive issue, according to 81% of organizations, and 3% of company owners feel that keeping staff is more difficult than finding new ones.[1]
  • Over half of the workers—53%—feel that technological issues while working remotely impede their productivity, despite the fact that 98% of employees say that device speed affects their capacity to work.[1]
  • According to Gallup statistics, the total proportion of engaged employees in 2023 will only be 34%, down from 39% in 2021.[1]
  • According to a recent Firstup study of 100 IT directors, 78% of employees currently utilize an average of 10 digital tools solely for communication.[1]
  • 68% of employees switch between applications often during the day.[1]
  • According to Gallup, highly engaged business units see a 41% drop in absenteeism and a 17% rise in productivity.[1]
  • In a McKinsey study of 800 CEOs from across the world, 85% said that their firm had boosted digitalization somewhat or considerably since the epidemic started, and another 35% had digitally transformed their supply chains.[1]
  • Companies with the most interesting workplace experiences had 22% more employee engagement than those with less appealing workplace experiences.[1]
  • 20% of remote workers see communication and cooperation as their top challenges14, and 35% of workers believe that outdated procedures and technology make their jobs tougher.[1]
  • 99% of workers said that their ability to work is impacted by the performance of their devices, although over 50% of endpoints operated slowly in 20167.[1]
  • You won’t be alone either, as the employee experience has been ranked first by 92% of hr executives in202.18.[1]
  • 29% believe hiring more digitally skilled staff and consultants is crucial for the company’s future success.[1]
  • 85% of workers have reported increasing levels of burnout as more businesses have gone remote2.[1]
  • Businesses with high levels of employee engagement are 21% more lucrative.[1]
  • Companies with highly engaged workers perform 147% better than their rivals.[1]
  • 80% of those polled want to work with cutting-edge technology, and a staggering 91% claimed that technology would affect their decision about a job among comparable ones.[1]
  • 52% of respondents claimed to provide self-service online training resources, and 39% stated digital literacy was incorporated in technology adoption initiatives.[1]
  • 44% of responding CEOs believe that boosting staff productivity and efficiency is essential to their firms’ digital goals.[1]
  • 41% of respondents think this cost their firm more than $25,000, while 24% claim it cost them more than $50,000.[1]
  • The digital employee experience is significantly impacted by the fact that 71% of firms do not automatically collect employee input on application use, adoption, and availability.[1]
  • According to Gallup, business units with high engagement experience a 59% lower rate of turnover than those with low engagement.[1]
  • Compared to less involved employees, highly engaged workers are 87% less likely to quit their employers.[1]
  • 70% of employees say they have to input the same information many times to get their job done.[1]
  • When you consider that 8 out of 10 workers would search for a new job after just one poor day and that 51% of workers are actively seeking a new job at any one moment, it is difficult enough to keep talent on staff.[1]
  • Employee loyalty active employees are 87% less likely to quit their present employment.[1]
  • 48.6% of respondents said that productivity has increased since employees started working remotely.[1]
  • Even among frontline employees, 51% say their DEX is bad or very poor.[1]
  • Only 27% of those surveyed said they have a DEX strategy in place or are working on one.[1]
  • Remote workers report missing critical information that could only be delivered in person 44% of the time.[1]
  • According to SAP, 80% of businesses that have a strong commitment to digital transformation see growth.[1]
  • To improve the HR experience by centralizing HR and payroll data, almost 40% of big businesses have used cloud human capital management technologies.[1]
  • According to the Grand Alliance survey, only 29% of respondents had staff survey response rates over 50%.[1]
  • The typical interaction worker spends over 20% of their time locating internal information or locating a coworker who can assist them.[1]
  • The average number of systems that employees must use on a daily basis has lately increased from eight to eleven, and 27% of those questioned believe they waste up to a full day every week on pointless emails and messages.[1]
  • 82% of senior IT service delivery managers think that people often create their own difficulties.[1]
  • Just 32% of workers knew their organization had a specific IT resource for digital employee experience.[1]
  • Because they lacked remote-ready endpoint management tools and physical access to employee endpoints, 69% of service desks employed screen-sharing applications to address problems.[1]
  • According to Harvard Business Review, companies with greater staff engagement levels reported 48% fewer safety accidents and 41% fewer patient safety incidents.[1]
  • 40% of businesses will use a hybrid operating model by 2023.[2]
  • Before 2025, according to Gartner, more than 50% of IT businesses will utilize DEX to assist in prioritizing and assessing the performance of digital initiatives.[2]
  • According to Gartner Insights, 50% of IT businesses will have set up a DEX strategy management tool and team by 2025.[2]
  • 89% of workers believe that HR and IT might cooperate more effectively to enhance the digital employee experience.[3]
  • According to an Office for National Statistics Research from April 2021, 85% of UK workers who were doing remote work intended their future working lives to contain both office and home.[4]
  • 31% of the remaining enterprises can only upgrade certain components without the assistance of developers or IT.[4]
  • 55% of U.S. workers surveyed by PwC said they would want to continue working from home at least three days per week in the future.[4]
  • With 71% of businesses sending out frequent surveys, finance does better than average in this area once again.[4]
  • In finance, 43% of businesses receive real-time feedback at below-average levels.[4]
  • The best-performing industries were technology and finance, where 29% of employers provide their employees with a highly customized experience.[4]
  • Younger workers are much more drawn to this concept. When picking a job, 67% of gen z respondents said it would be a deciding factor. Henley college of business.[4]
  • According to Wilson, DEX tool providers all indicate strong acceptance and growth, with smaller suppliers expanding by as much as 50% and bigger vendors by as much as 25% yearly.[5]
  • According to a May 2022 research by EUEM, 33% of worldwide software decision-makers said they have either deployed or plan to extend the use of EUEM software.[5]
  • Highly developed firms have substantially greater staff retention rates and are 33% more likely to report excellent employee satisfaction.[5]
  • According to Gartner’s Employee Impacts of Anywhere Operations report, 87% of firms want to keep investing in EUEM or perhaps enhance it.[6]
  • By 2025, 50% of IT businesses will have set up a team and management tool for their digital employee experience plan, up from 5% in 2021.[6]
  • According to a poll by the Economist Intelligence Unit, 31% of respondents identified leveraging digital products with customers and staff as one of the most important improvements that firms are aiming to implement.[7]
  • According to a 2018 poll conducted by the Economist Intelligence Unit, 44% of responding CEOs believe that boosting staff productivity and efficiency is essential to their firms’ digital goals.[7]
  • A recent study from the University of Oxford’s Said Business School found that happy employees produced 13% more.[7]
  • Only around half of workers’ technological difficulties are reported to the IT department, according to 55% of respondents.[8]
  • Only 11% of more comprehensive methods, including official job position definitions and leader and management training, include digital literacy.[9]
  • Office employees had a similar distribution (42% good, 24% bad), as did knowledge workers (44% good, 22% poor).[9]
  • In 2021, 67% of respondents said digital literacy is crucial, but 65% said it is presently inconsistent or extremely variable.[9]
  • According to 21% of respondents, the pandemic significantly impacted the digital employee experience.[9]
  • 40% of businesses use a single workplace collaboration and productivity suite across their whole organization, with the assumption that it is probably Microsoft 365.[9]
  • With just 31% responding that people elements were very or largely ready and 35% claiming that process aspects are ready to go, we now need to concentrate our efforts on the remaining organizational transformation components.[9]
  • Technology is significantly more prepared than other areas, with 55% stating it is very or somewhat ready.[9]
  • 35% of respondents still believe DEX is just somewhat essential, leaving it to compete with all of the other tasks and priorities in today’s busy businesses.[9]
  • Blue-collar workers continue to fall behind, with just 17% of frontline employees reporting having high or very good DEX and 51% having poor or very poor DEX.[9]

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How Useful is Digital Employee Experience Dex Management

So, how useful is DEX management in practice? The answer lies in the multitude of benefits it brings to both employees and organizations. First and foremost, a well-executed DEX management strategy can significantly improve the overall employee experience by providing seamless access to the technology and resources employees need to effectively carry out their roles. This can lead to increased productivity, faster problem-solving, and ultimately, better business outcomes.

Moreover, DEX management can help organizations better understand their employees’ needs and preferences, allowing them to tailor digital experiences to meet individual and team requirements. By taking a more personalized approach to technology and communication, organizations can create a more positive and engaging work environment, ultimately boosting employee morale and retention rates.

One of the key advantages of effective DEX management is its ability to foster collaboration and teamwork within organizations. By providing employees with intuitive and user-friendly digital tools, organizations can streamline communication and collaboration, making it easier for teams to work together regardless of physical location or time zone. This not only enhances productivity but also promotes a more cohesive and united workforce.

Additionally, DEX management can play a crucial role in driving innovation and creativity within organizations. By empowering employees with the necessary digital tools and resources, organizations can create a culture that encourages experimentation and risk-taking. This can lead to the development of new ideas, processes, and products that can ultimately drive growth and competitive advantage in the market.

Furthermore, effective DEX management can help organizations attract and retain top talent in a competitive job market. In today’s digital age, employees, particularly younger generations, have come to expect a high-quality digital experience in the workplace. By investing in DEX management, organizations can signal to potential employees that they prioritize the employee experience and are committed to supporting their professional growth and development.

In conclusion, DEX management is an invaluable tool for organizations looking to enhance employee engagement, productivity, and overall satisfaction. By investing in digital employee experience, organizations can create a more seamless and intuitive work environment that empowers employees to perform at their best. As the digital landscape continues to evolve, DEX management will only become more critical in driving organizational success and achieving competitive advantage in the market.


  1. webinarcare –
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  3. aihr –
  4. applaudhr –
  5. computerworld –
  6. gartner –
  7. lakesidesoftware –
  8. nexthink –
  9. reworked –

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