SaaS Operations Management Statistics

Steve Goldstein
Steve Goldstein
Business Formation Expert
Steve Goldstein runs LLCBuddy, helping entrepreneurs set up their LLCs easily. He offers clear guides, articles, and FAQs to simplify the process. His team keeps everything accurate and current, focusing on state rules, registered agents, and compliance. Steve’s passion for helping businesses grow makes LLCBuddy a go-to resource for starting and managing an LLC.

All Posts by Steve Goldstein →
Business Formation Expert  |   Fact Checked by Editorial Staff
Last updated: 
LLCBuddy™ offers informative content for educational purposes only, not as a substitute for professional legal or tax advice. We may earn commissions if you use the services we recommend on this site.
At LLCBuddy, we don't just offer information; we provide a curated experience backed by extensive research and expertise. Led by Steve Goldstein, a seasoned expert in the LLC formation sector, our platform is built on years of hands-on experience and a deep understanding of the nuances involved in establishing and running an LLC. We've navigated the intricacies of the industry, sifted through the complexities, and packaged our knowledge into a comprehensive, user-friendly guide. Our commitment is to empower you with reliable, up-to-date, and actionable insights, ensuring you make informed decisions. With LLCBuddy, you're not just getting a tutorial; you're gaining a trustworthy partner for your entrepreneurial journey.

Saas Operations Management Statistics 2023: Facts about Saas Operations Management are important because they give you more context about what’s going on in the World in terms of Saas Operations Management.

LLCBuddy editorial team scanned the web and collected all important Saas Operations Management Statistics on this page. We proofread the data to make these as accurate as possible. We believe you don’t need to check any other resource on the web for Saas Operations Management Facts; All are here only 🙂

Are you planning to form an LLC? Thus you need to know more about Saas Operations Management? Maybe for study projects or business research or personal curiosity only, whatever it is – it’s always a good idea to know more about the most important Saas Operations Management Statistics of 2023.

How much of an impact will Saas Operations Management Statistics have on your day-to-day? or the day-to-day of your LLC Business? How much does it matter directly or indirectly? You should get answers to all your Saas Operations Management related questions here.

Please read the page carefully and don’t miss any words.

Top Saas Operations Management Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 78 Saas Operations Management Statistics on this page 🙂

Saas Operations Management “Latest” Statistics

  • According to Gartner, 10% of all IT operations management software sales in 2014 were delivered through the SaaS delivery model.[1]
  • In 2014, ITOM SaaS suppliers grew by more than 50% compared to the overall ITOM software market, which only grew by 7%.[1]
  • With 72% of respondents saying it is significant, big data is the second most crucial technology for company success.[2]
  • 38% of company owners believe that SaaS is essential to their success.[2]
  • The IT security industry’s next highest yearly growth estimates are in the areas of data security (17.5% growth), infrastructure protection (16.8% growth), and identity access management (15.6% growth).[2]
  • Over 29.5% of the SaaS market share was held by Salesforce and Microsoft in 2017, but just 18% in 2021.[2]
  • With a 19.4% share of all businesses, marketplace startups were the second most popular startup model in Brazil.[2]
  • According to Gartner’s predictions, yearly SaaS spending will increase by 19%, meaning businesses and often line of business managers will continue to use additional solutions.[3]
  • 48% of respondents said that their team spent too much time manually maintaining and deploying applications.[3]
  • According to research from Productiv, 56% of workplace applications aren’t managed.[3]
  • According to research from Rroductiv, just 45% of consumers are typically engaged across all applications.[3]
  • 97% of decision-makers are unaware of a variety of information, including the SaaS applications that their workers use, how much those apps are costing the business if they are compliant, and a number of other details.[3]
  • 254 applications make up the typical SaaS portfolio.[3]
  • Spending on SaaS is anticipated to rise by 19%.[3]
  • 68% of IT executives said that SaaS management had a somewhat or very negative influence on routine IT operations.[3]
  • 49% of employees said they’d consider quitting their jobs if they weren’t happy with the technology they had access to at work.[3]
  • 97% of IT executives lack comprehensive knowledge of how workers utilize applications.[3]
  • According to research, 22% of employees quit their jobs to further their careers, a percentage that has climbed by 17% since.[4]
  • 13% indicated their normal contracts were month to month, while 11% said their typical contracts were three years or more in duration.[4]
  • Miscommunications on project goals, according to 31% of businesses, are the main cause of initiatives failing.[4]
  • 59% of American employees claim that communication is their largest barrier in the workplace.[4]
  • 32 agileness and scalability, according to 70% of CIOs, are two of the main reasons for employing SaaS services.[4]
  • 73% of businesses predict that almost all of their applications will be SaaS-based.[4]
  • 44% of SaaS providers provide a free trial.[4]
  • 38% of SaaS businesses said they don’t provide free trials or freemium versions of their goods or services.[4]
  • Organizations polled said that practically all of their operations were SaaS-based in 38% of cases.[4]
  • 40% of IT expenditures are made by sources outside of the IT department.[4]
  • 40% of small business owners say that taxes and accounting are the most difficult aspects of running their company.[4]
  • 40% of project managers say that micromanaging employee accountability and responding to emails takes up the majority of their time.[4]
  • Insufficient assistance from project management and project sponsors is cited by 41% of firms reporting poor project performance.[4]
  • One year is the average length of a contract for 48% of organizations.[4]
  • Within the next three years, 54% of CIOs anticipate employing cloud software for key SaaS apps.[4]
  • In one poll, 68.9% of participants said that the crisis had a severe or very unfavorable impact on their companies.[4]
  • Employee involvement, according to 71% of corporate leaders, is one of the most important project components.[4]
  • By 2021, 73% of businesses predicted that almost all of their applications would be SaaS-based.[4]
  • 84% of new SaaS clients come from unique websites that provide free trials.[4]
  • Over 100,000 teams will utilize agile project management technologies, according to 76% of CEOs. ][4]
  • Better functionality was cited as the top motivation for deploying an ERP system by 84% of users.[4]
  • After 2022, 86% of enterprises predicted that at least 80% of their software requirements will be satisfied by SaaS.[4]
  • 94% of IT executives think manual SaaS management techniques result in bad SaaS investment decisions.[4]
  • After a pleasant onboarding experience, 69% of workers are more likely to remain with the firm for at least three years.[4]
  • According to Totango research, just 24% of executives who work in customer success had prior success experience, whereas 43% come from sales or account management.[4]
  • Approximately 25% to 30% of executives who interact with customers directly are now paid based on customer retention data.[4]
  • Only 3% of IT leaders, according to Productiv data, have comprehensive and real-time insight into their saas products.[4]
  • By 2022, 53% of UK CIOs will be seeking more intelligent ERP solutions with automation, machine learning, and AI, according to a Gartner report.[4]
  • By 2022, according to a Gartner estimate, artificial intelligence will be included in ERP systems, according to 65% of CIOs.[4]
  • The U.S. Small Business Administration states that the majority of small enterprises debut for between $2,000 to $5,000.[4]
  • Active trial users are 70% more likely to purchase a paid subscription when approached by sales agents.[4]
  • 93% of firms said that their ERP initiatives were effective, according to a 2020 report.[4]
  • Security and data protection are two of the main factors influencing cloud adoption in general (37%).[4]
  • 53% of cybersecurity experts claim that the move to the cloud makes it more difficult to identify insider threats.[5]
  • Within the next two years, 61% of IT professionals either already use or intend to employ IT automation technologies.[5]
  • At least half of technology purchases are now managed by business units, according to 67% of firms.[5]
  • The top quality of top-tier SaaS providers is openness on security capabilities, according to 70% of businesses.[5]
  • Insider assaults have been increasingly prevalent during the last year, according to 72% of firms.[5]
  • 75% of IT experts think that email, file sharing, and cloud storage pose the largest security risks.[5]
  • 80% of companies provide users greater access rights than they really need for them to complete their tasks.[5]
  • 82% of workers think it’s feasible for them to get access to sensitive corporate data they’re not supposed to see.[5]
  • 83% of IT professionals said that staff members used unauthorized cloud services to store corporate data.[5]
  • Compared to 59% of those who had an excellent onboarding, 89% of those who did so felt firmly assimilated into the company culture.[5]
  • Phishing and ransomware are considered the top dangers to companies by 90% of organizations, however, only 50% of organizations have enough insight into these issues.[5]
  • Only 29% of those who had a successful onboarding experience had a strong sense of connection at work, compared to 91% of those who experienced an effective onboarding.[5]
  • 93% of firms assert that they are required to inform the board of privacy metrics, such as results of privacy program audits, privacy impact analyses, and data breaches.[5]
  • According to Forrester, 74% of business leaders identify the speed of adoption and deployment as an advantage that contributed to their company’s choice to switch to pure SaaS, while 75% of business leaders claim greater business agility.[5]
  • According to a recent study from IDC, eight out of ten businesses in the United States have suffered a data breach made possible by cloud misconfigurations.[5]
  • According to Gartner, by 2026, 50% of companies with numerous saas applications would use a saas management platform SMP tool to consolidate the administration and consumption analytics of these apps.[5]
  • According to Gartner, 90% of firms that don’t manage their public cloud use would release critical data inadvertently by 2025.[5]
  • According to Gartner, through 2025, consumers would be at blame for 99% of cloud security breaches.[5]
  • According to Gartner, 40% of firms will have anywhere operations by the end of 2023, enabling them to provide customers and employees with seamless, optimized virtual and real experiences.[5]
  • By 2025, according to IDC, spreadsheets, presentations, and other unstructured data will make up over 80% of the data in a business.[5]
  • 70% of businesses are presently investing in SaaS and public cloud services.[5]
  • The majority of workers—nearly 70% —say that cutting down on time spent on repetitive tasks is where automation offers the most potential.[5]
  • The percentage of businesses that trust SaaS providers to host and manage encryption keys is just 14%.[5]
  • Statista projects that the global SaaS market will grow significantly from its 2022 forecast of $101 billion to reach $138 billion by 2022.[5]
  • The number of events increased by 47% during the two years, while the average worldwide cost of insider threats increased by 31% to $11.45 million.[5]
  • 30% of IT operations activities will be shifted from support to continuous engineering by 2024 thanks to advancements in analytics and autonomous remediation capabilities.[5]
  • Compared to the same time in 2020, there have been 125% more SaaS-focused companies that have gone public in 2021.[6]
  • On-premises and SaaS cloud deployment select the deployment approach that best fits the goals of a company, whether that be 10% control or speed and flexibility.[7]

Also Read

How Useful is Saas Operations Management

SaaS operations management tools offer businesses the ability to streamline their processes, improve visibility into their operations, and make data-driven decisions. These tools can help companies automate routine tasks, monitor performance metrics in real-time, and optimize resource allocation to improve overall efficiency. With SaaS operations management, businesses can better identify and respond to potential issues before they escalate, leading to higher levels of productivity and customer satisfaction.

One of the key benefits of SaaS operations management is the flexibility it provides businesses. With cloud-based solutions, companies can access their operations data from anywhere, at any time, and on any device. This flexibility allows businesses to adapt quickly to changing market conditions and scale their operations as needed. In addition, SaaS operations management tools are typically easy to deploy and integrate with existing systems, minimizing disruptions to business operations.

Another advantage of SaaS operations management is its cost-effectiveness. By leveraging cloud-based solutions, businesses can avoid the high upfront costs associated with traditional on-premise software. With pay-as-you-go pricing models, companies can pay for only the services and resources they use, making it easier to budget for operational expenses. Additionally, SaaS operations management tools often come with regular updates and maintenance, reducing the burden on internal IT teams and ensuring that businesses always have access to the latest features and security enhancements.

Furthermore, SaaS operations management tools offer advanced analytics and reporting capabilities that provide businesses with valuable insights into their operations. By analyzing operational data, businesses can identify trends, assess performance, and make informed decisions to drive continuous improvement. These insights can help companies optimize their processes, reduce costs, and increase profitability.

Despite the numerous benefits of SaaS operations management, there are some potential challenges that businesses may face. Security and data privacy concerns are top of mind for many companies considering SaaS solutions. Businesses must ensure that their data is secure and compliant with industry regulations when using cloud-based operations management tools. Additionally, companies may encounter integration issues when attempting to connect SaaS operations management tools with existing systems, requiring careful planning and coordination to avoid disruptions to business operations.

In conclusion, SaaS operations management offers businesses a cost-effective, flexible, and efficient way to manage their operations. By leveraging cloud-based solutions, companies can streamline processes, improve visibility into operations, and make data-driven decisions to optimize performance. While there may be challenges to consider, the benefits of SaaS operations management far outweigh the potential risks, making it a valuable tool for businesses looking to improve their operational efficiency.


  1. opsramp –
  2. explodingtopics –
  3. productiv –
  4. webinarcare –
  5. bettercloud –
  6. bmc –
  7. microfocus –

Leave a Comment