Content Experience Platforms Statistics


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Content Experience Platforms Statistics 2023: Facts about Content Experience Platforms outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Content Experience Platforms, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

Are you planning to form an LLC? Maybe for educational purposes, business research, or personal curiosity, whatever the reason is – it’s always a good idea to gather more information about tech topics like this.

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Top Content Experience Platforms Statistics 2023

☰ Use “CTRL+F” to quickly find statistics. There are total 56 Content Experience Platforms Statistics on this page 🙂

Content Experience Platforms “Latest” Statistics

  • The market for content experience platforms was valued at 4,579.03 million in 2021 and is anticipated to increase at a CAGR of 10.1% to reach 8,979.03 million by 2028.[1]
  • 30% to 40% less will be spent on creating content; organizations may save the cost of creating content by reusing elements, layouts, and templates across a range of sites.[2]
  • 58% of L&D professionals want to use business social networks to enhance learning strategies.[2]
  • Millennials’ brand loyalty improves by an average of 28% if they are provided with individualized marketing content.[2]
  • 71% of customers who have a great social media experience with a business are likely to tell their friends and family about it.[2]
  • 73% of consumers claim that a single exceptional encounter has increased their standards for subsequent businesses.[2]
  • 79% of customers will only connect with a brand’s offer if it is tailored to take into account their prior experiences with the brand.[2]
  • 40% more likely to declare that they like shopping; according to 62% of TikTok users, platform-specific sponsored content is the greatest method of reaching consumers.[2]
  • According to 55% of experts, their attention on the information kept making content marketing crucial for firms today.[3]
  • According to 72% of marketers, content marketing has significantly increased prospect engagement.[3]
  • Up to 63% of marketers don’t even have a written content plan.[3]
  • 88% of businesses now place a high priority on customer experience in their contact centers.[2]

Content Experience Platforms “Other” Statistics

  • 26% of B2B online buyers believe that their company’s online purchasing volume will rise in the next year.[2]
  • If a certain company doesn’t provide relevant product ideas, 47% of customers search for Amazon.[2]
  • Consumers believe that social media influencer recommendations influence 49% of their decisions.[2]
  • Personalization is cited by 51% of digital marketing experts as their top objective.[2]
  • While 77% of marketers agree that real-time personalization is essential for marketing success, 60% of marketers report difficulties doing it.[2]
  • Customers report that 63% of businesses lack transparency on how their data is utilized.[2]
  • According to 63% of marketers, data-driven customization is the hardest online marketing tactic to implement.[2]
  • 64% of those surveyed if they found a mistake, 77% of users said they would abandon their cart and not complete the transaction2.[2]
  • 65% of respondents believe good customer service is more impactful than effective advertising.[2]
  • If a firm can provide satisfied clients throughout the customer journey, 65% of respondents will stick with it over time.[2]
  • Gathering internal resources to carry out customized marketing initiatives is one of the major problems with personalization, according to 66% of marketers.[2]
  • 70% of Millennials detest receiving unnecessary marketing emails from firms and prefer customized emails over mass emails.[2]
  • 71% of consumers anticipate that customer service representatives will already be familiar with their prior encounters with the business.[2]
  • 72% of customers only interact with marketing outreach tailored to their interests.[2]
  • Mobile learning modules that are accessible via mobile devices are more engaging for 72% of learners who use mobile devices.[2]
  • 73% of marketers say their company has benefited much or moderately from social media marketing.[2]
  • According to 82% of customers, using only premium ingredients, components, or customer service tools is a deal breaker or determining factor in their purchasing choice.[2]
  • 83% of CEOs believe that the dangers to their revenue and market share are significant when CX isn’t enhanced.[2]
  • Whether a company regularly provides the greatest value for the money within the category is a deal breaker or determining factor in customers’ purchasing decisions, according to 84% of consumers.[2]
  • 88% of U.S. customers agree that their willingness to provide personal information to a firm depends on how much they trust it.[2]
  • 89% of workers use desktop computers to access LMS applications, 78% of the time from computers, and 25% from mobile devices.[2]
  • 90% of customers say they would disclose behavioral information if it makes buying more convenient or affordable.[2]
  • 91% of customers are more inclined to spend with companies that give relevant and personalized offers to them.[2]
  • Mobile devices now account for 52% of all internet traffic, with desktop use sliding downward.[2]
  • 83% of participants said that being able to complete my mission swiftly is the most crucial aspect.[2]
  • Businesses with the best multichannel customer interaction strategy saw 10% year-over-year growth, a 10% rise in average order value, and a 25% boost in close rates.[2]
  • Their clients are also 15 times more likely to recommend the business to others, seven times more likely to do business with them again, and eight times more inclined to try other goods or services provided.[2]
  • 50% of users will quit visiting a website if it isn’t mobile-friendly, even if they like the company.[2]
  • Instagram’s engagement rates are around six times greater than facebook’s, which range from 0.83% to 0.13%.[2]
  • 57% of consumers won’t suggest a company with a mobile website that is badly designed.[2]
  • 90% of customers who give a firm a very excellent CX rating are very likely to trust it to meet their requirements, whereas just 14% of those who gave a company a very low CX rating say the same.[2]
  • 95% of customers who give a firm a very excellent CX rating are very likely to suggest the business, whereas just 18% of those who gave it a very bad CX rating say the same.[2]
  • The market for mobile learning is expected to develop at a CAGR of 36.45% from 2020 to 2027 as a consequence of the increasing demand for it; the industry is presently estimated at 27.32 billion.[2]
  • The worldwide e-learning industry is expanding at a 14% CAGR with 28% of the US higher ED LMS market; Canvas and Blackboard are the market leaders.[2]
  • Corporate-level executives make up about 65% of users of learning management systems, followed by managers at 35% of users.[2]
  • Gaining customer insights soon enough to be useful 40% having enough data 39% and erroneous data are the major obstacles to personalization.[2]
  • By 202, retail mobile commerce sales in the U.S. are anticipated to reach over 700 billion, with an annual growth rate of 15%.[2]
  • Increased marketing output by 34% because of reduced review and approval procedures, cooperation is made simpler, and visibility improved.[2]
  • This percentage drops to 81% for individuals between the ages of 30 and 49 and further to 73% for those between the ages of 50 and 64.[2]
  • LMS technology has a CAGR of 4% and is anticipated to develop at a CAGR of 14% over the next five years in North America.[2]
  • Revenue from artificial intelligence software is anticipated to reach 62.5 billion globally in 2022, up 21.3% from 2021.[2]
  • 71% of people want businesses to offer individualized encounters.[4]
  • 70% of businesses either had or were developing a digital transformation plan.[5]
  • 76% of consumers now want businesses to comprehend their requirements and expectations.[5]

Also Read

How Useful is Content Experience Platforms

At their core, content experience platforms are designed to help companies deliver content in a more dynamic and immersive way. By combining content management, analytics, and personalization capabilities into one platform, businesses can create a more seamless and enjoyable experience for their users.

One of the key benefits of content experience platforms is the ability to deliver personalized content to users based on their behavior, preferences, and past interactions with the brand. This level of personalization can help companies increase engagement, drive conversions, and build stronger relationships with their customers.

Additionally, content experience platforms allow businesses to track and analyze user engagement with their content in real-time. This data can provide valuable insights into what is working well and what can be improved, allowing companies to optimize their content strategy for better results.

Another useful feature of content experience platforms is their ability to streamline the content creation and publishing process. By centralizing all content-related activities in one platform, companies can save time, reduce errors, and ensure consistent branding across all channels.

Furthermore, content experience platforms often come with built-in tools for A/B testing, content optimization, and performance tracking. These features can help companies identify trends, make data-driven decisions, and continuously improve their content strategy over time.

However, despite these benefits, content experience platforms are not without their challenges. For one, implementing a new platform can be a complex and time-consuming process, requiring significant resources and expertise. Additionally, the cost of these platforms can be prohibitive for smaller businesses or organizations with limited budgets.

Furthermore, not all content experience platforms are created equal. Some may lack key features or integrations that are necessary for a company’s specific needs. It’s important for businesses to carefully evaluate their requirements and objectives before investing in a platform to ensure they choose the right one for their needs.

In conclusion, content experience platforms can be incredibly useful tools for businesses looking to enhance their content strategy, improve user engagement, and drive better results. By providing personalized, interactive, and data-driven experiences, these platforms can help companies stand out in a crowded digital landscape and build stronger connections with their target audiences. However, it’s crucial for businesses to carefully assess their needs, evaluate their options, and invest in a platform that aligns with their goals and objectives.

Reference

  1. newschannelnebraska – https://southeast.newschannelnebraska.com/story/46907643/content-experience-platform-market-size-expected-to-grow-at-a-cagr-of-101-with-top-companies-share-analysis-future-growth-and-forecast-to-2028
  2. webinarcare – https://webinarcare.com/best-content-experience-platforms/content-experience-platforms-statistics/
  3. clickz – https://www.clickz.com/types-content-experience-platforms/230242/
  4. bigcommerce – https://www.bigcommerce.com/articles/headless-commerce/digital-experience-platforms/
  5. sitecore – https://www.sitecore.com/knowledge-center/digital-marketing-resources/what-is-a-dxp

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