Outsourced Sales Providers Statistics 2023
– Everything You Need to Know

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Outsourced Sales Providers Statistics 2023: Facts about Outsourced Sales Providers outlines the context of what’s happening in the tech world.

LLCBuddy editorial team did hours of research, collected all important statistics on Outsourced Sales Providers, and shared those on this page. Our editorial team proofread these to make the data as accurate as possible. We believe you don’t need to check any other resources on the web for the same. You should get everything here only 🙂

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Top Outsourced Sales Providers Statistics 2023

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Outsourced Sales Providers “Latest” Statistics

  • On average, B2B marketers devote 28% of their overall marketing budgets on content marketing.[1]
  • Compared to B2C marketers, who employ blogging 61% of the time, B2B marketers are far more likely to do so (75%).[1]
  • Compared to B2B marketers, who employ live video just 24%, B2C marketers are 30% more likely to do so.[1]
  • In North America, 88% of B2B marketers employ content marketing.[1]
  • According to a Forrester study of B2B marketers, 87% of them struggle to create content that really engages their customers.[1]
  • Less than 10% of banking and financial services marketers’ marketing budgets are set aside for content marketing activities.[1]
  • 45% of respondents said their efforts at content marketing are done on an as needed basis, compared to 30% of all respondents.[1]
  • Before speaking with a salesperson, 47% of B2B buyers read three to five pieces of information.[1]
  • Compared to 33% of all respondents, 46% of car marketers have a structured content marketing campaign in place.[1]
  • 14% of businesses with no formalized content strategy have a separate budget for content marketing.[1]
  • Almost two thirds (68%) of consumers said that they regularly trust customer and peer recommendations.[1]
  • Only 30% of top marketers believe they can accurately gauge the effectiveness of content marketing on the bottom of the funnel.[1]
  • More than 50% of content marketers claim that doing so has improved their brand’s exposure, thought leadership, SEO, and customer engagement.[1]
  • More than 81% of marketers discovered that spending only six hours a week on social media marketing resulted in an increase in traffic.[1]
  • With 97% of B2B buyers identifying it, prescriptive information that provides a roadmap for success was the most preferred sort of content in 2017.[1]
  • Visual assets make up 85% of the material utilized in social media marketing, up from 74% in 2016.[1]
  • 58.8% of US marketers reported no changes to their outsourcing of marketing tasks that were connected to COVID.[2]
  • According to Deloitte’s outsourcing data graphs, 15% of those asked said that having access to tools, procedures, and agility is important.[2]
  • 37% of all outsourced positions are in the accounting and it sectors, while 34% are in digital marketing.[2]
  • 89% of the sectors questioned required to speed up the digital transition by 2020.[2]
  • With the aid of cloud services, over 94% of businesses who outsource their it see necessary improvements.[2]
  • 57% of employers state that their staff members are rather apprehensive about the upcoming workplace changes.[2]
  • 84.2% of outsourcing agreements in 2017 were made in the US, making it the most popular outsourcing destination.[2]
  • Only 19.4% of marketers reported seeing a shift in the outsourcing of marketing operations during the pandemic, according to US outsourcing data from 2020.[2]
  • In 2019, the majority of small firms who decided to outsource said that they did it to improve efficiency (24%).[3]
  • In 2019, 29% of businesses with 50 or less workers outsource their work, as opposed to 66% of businesses with 51 to 500 employees.[3]
  • 61% of small company owners failed to prepare a professionally recorded budget in 2018, and almost one third (30%).[3]
  • In 2019, 37% of small firms outsourced a business process, and 52% of them intended to do so.[3]
  • Control standardization and optimization, according to 42% of SSO executives, is the most important value they provide businesses.[4]
  • The United States is the world leader in the use of outsourcing services with 66% of enterprises there outsourcing at least portion of their activities.[4]
  • 50% of SSCs shared services centers provide payroll services, while another 55% do so for HR.[4]
  • According to 30% of SSCs, data business analytics comes in second, followed by fa and it, which are tied at 21% apiece.[4]
  • According to 40% of organizations, flexibility comes in second, followed by 20% by speed to market.[4]
  • According to 24% and 22% of SSCs, respectively, the main causes of this seem to be businesses’ data silo mentalities, which restrict access and exchange, as well as the data’s inadequacy for organization, structure, and digitization.[4]
  • Between 2022 and 2021, this amount received in 2021 is projected to increase at a compound annual growth rate of 9.1%.[4]
  • According to trends in outsourcing, 20% more SSO shared services organization executives concur that cost and time savings are the most noticeable benefits they provide businesses, with 17% saying the same regarding scale and agility.[4]
  • Even more real time analytics to support business intelligence and decision making are, according to 41% of SSCs, their top priority when it comes to data.[4]
  • Regarding future trends in outsourcing and employment in general, 23% of SSCs prioritize implementing new technology, and 48% agree that their service delivery model will shift toward more virtual and remote labor.[4]
  • 60% of organizations who outsource at least portion of their it related activities do so for application development, followed by 55% for IT security.[4]
  • In less than a year after joining a firm, 15% of SDRs who were promoted to AEs fail in their new role and are sacked.[5]
  • A survey by NNC services claims that compared to an internal team, outsourcing sales operations like lead generation may provide outcomes that are up to 43% better.[6]
  • Outsourcing is seen negatively by 71% of Americans, and 62% want the government to outlaw it completely.[7]
  • Over 1.2 million individuals are employed in the country’s BPO sector, according to estimates.[7]
  • Contrarily, businesses with more than 50 employees are significantly more eager to outsource part of their work, with 66% of them doing so.[7]
  • Together, Europe, the Middle East, and Africa make for 35% of deals in the sector, while Asia and Oceania account for 23% of transactions.[7]
  • A compound annual growth rate of 8.69% has been the industry’s consistent pace of growth since 2018.[7]
  • 89% of organizations said they would not contemplate outsourcing their strategic planning to outside providers.[7]
  • The US, where more than 84% of all BPO transactions are signed, is the nation that outsources the most.[7]
  • 69% of small enterprises that replied to our study and who have no intentions to outsource company operations in 2022.[8]
  • Even while many company owners may still be hesitant to outsource to a service provider, it’s crucial to remember that out of respondent pool, just 7% had a mostly unfavorable experience with a provider when making that choice.[8]
  • Only 31 out of the 201 lead generating organizations listed on clutch had a focus that was equal to or greater than 50%.[9]
  • Second, since the majority of real data is found on social networking sites that cannot be scraped, you will only acquire fewer than 25% of true leads.[9]
  • According to the average hourly lead generation rates listed on clutch, 68% of lead generation businesses make less than $25 per hour.[9]
  • According to Technavio, the market for business process outsourcing is predicted to develop at a compound annual growth rate of over 7% between 2020 and 2024, this is due to the advantages of BPO services.[10]
  • More than 680,000 individuals graduate from universities each year, and the literacy rate is 97.5%.[11]
  • 58% of respondents to Deloitte’s automation with intelligence study said that they have begun applying AI.[11]
  • Asia Pacific’s share of global outsourcing transactions increased from only 16% in the last quarter of 2016 to 23% in the first quarter of 2017.[11]
  • Numerous businesses have found success via outsourcing because it may increase efficiency, save employee expenses by up to 70%, and provide them the assistance they need to get over obstacles and seek corporate expansion.[11]
  • One of the fastest growing economies in Asia is that of the Philippines, which saw its GDP rise by 7.7% in 2017 and 5.6% in 2021 as less constraints connected to pandemics encouraged trade.[11]
  • KPMG, a professional services organization, examined outsourcing agreements signed in Q1 2017 and found that the us provided 41.5% of the deal’s value.[11]
  • In Deloitte’s 2019 study, cloud systems have fallen to fourth place since 47% of respondents had already used cloud.[11]
  • More than 80% of logistics executives, according to Gartner, intended to boost their outsourcing expenditure by more than 5% by 2020.[12]
  • According to Deloitte and a news article in the Arabian Gazette, OSS gained popularity in the Middle East, particularly in Dubai, and is projected to increase to $6.8 billion by 2023.[12]
  • According to World Trade Organization, in 2015, the BPO sector generated over $22 billion in revenue, accounting for 7.3% of the Philippine economy.[12]
  • Around 48% of businesses in the UK are now outsourcing business operations, with a skills shortage as the primary driver.[12]
  • The majority of employment in the globe are outsourced to the US, where about 68% of businesses outsource their services.[12]
  • When paired with the expenditure restriction, the reform is anticipated to save 9% of GDP in total by 2030, stabilizing the general government gross debt at roughly 81.7% of GDP by 2023.[12]
  • According to CSO Insights, 37% of sales representatives don’t reach their targets.[13]
  • 79% of the businesses polled that use sales outsourcing services believe they have been able to expand more quickly as a consequence.[13]
  • 78% of decision makers have attended an event or made an appointment as a result of a cold call or email.[13]

Also Read


  1. curata – http://www.curata.com/blog/content-marketing-statistics-the-ultimate-list/
  2. capitalcounselor – https://capitalcounselor.com/outsourcing-statistics/
  3. clutch – https://clutch.co/bpo/virtual-assistants/resources/small-business-outsourcing-statistics
  4. moneytransfers – https://moneytransfers.com/news/content/outsourcing-statistics
  5. revenuegrid – https://revenuegrid.com/blog/outsourced-sales/
  6. salespanel – https://salespanel.io/blog/sales/sales-outsourcing-companies/
  7. teamstage – https://teamstage.io/outsourcing-statistics/
  8. upcity – https://upcity.com/experts/small-business-outsourcing-statistics-survey/
  9. cience – https://www.cience.com/blog/outsourcing-lead-generation
  10. forbes – https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/01/08/the-business-process-outsourcing-trend-how-bpo-benefits-businesses-of-all-sizes/
  11. microsourcing – https://www.microsourcing.com/learn/blog/the-ultimate-list-of-outsourcing-statistics/
  12. outsourceaccelerator – https://www.outsourceaccelerator.com/articles/outsourcing-statistics/
  13. ttec – https://www.ttec.com/blog/sales-outsourcing-11-benefits-outsourcing-sales

About Author & Editorial Staff

Steve Goldstein, founder of LLCBuddy, is a specialist in corporate formations, dedicated to guiding entrepreneurs and small business owners through the LLC process. LLCBuddy provides a wealth of streamlined resources such as guides, articles, and FAQs, making LLC establishment seamless. The diligent editorial staff makes sure content is accurate, up-to-date information on topics like state-specific requirements, registered agents, and compliance. Steve's enthusiasm for entrepreneurship makes LLCBuddy an essential and trustworthy resource for launching and running an LLC.

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