Digital Adoption Platforms Statistics 2023: Facts about Digital Adoption Platforms outlines the context of what’s happening in the tech world.
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Top Digital Adoption Platforms Statistics 2023
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- The average midsize business uses 137 different SaaS apps, all of which require training.[1]
- Digital transformation (DX) spending is projected to reach $1.78 trillion in 2022.[1]
- According to lorman.com, 76% of employees find companies that offer additional skills training to their staff more appealing.[1]
- According to Short Ways, 76% of data-quality problems originate from poor user input.[2]
- 74% of workers struggle to maintain morale, according to 24% of them, who feel it hinders their capacity to master new skills.[3]
- Digital transformation efforts are owned or sponsored by 28% of chief information officers and 23% of chief executives.[3]
- Only 12% of Nigerians with lower levels of education utilize the internet, compared to 65% of those with higher levels.[3]
- The global digital transformation spending in logistics is estimated to amount to $84.6 billion by 2027 due to the effects of the COVID.[3]
- According to IDC analysis, firms that employ bots and digital assistants successfully may impact 10% of sales even if they only execute 1% of digital transactions.[3]
- According to several businesses, by 2021, more than 50% of their income will originate from digital channels.[3]
- 60% of all businesses will have fully developed digital platform strategy in place by the end of 2020. However, 59% of businesses are still considered to be digitally immature.[3]
- Gartner reports that more than half of worldwide CEO, or 56%, confirm that advances in digital technology do, in fact, result in higher revenue growth.[3]
- Over 65% of the global economy is already digital, and by 2023, it is anticipated that $6.8 trillion will have been invested in digital transformation.[3]
- 39% of executives anticipate seeing positive results from their digital transformation activities over the next 3 to 5 years.[3]
- 54% of businesses globally indicated they prioritize digital transformation when it comes to it projects, while 49% prioritize cybersecurity.[3]
- Almost all company executives agree that a competitive business strategy requires digital transformation. Digital transformation, according to 27% of CEOs, is essential for survival.[3]
- The adoption of digital technology is at the top of boardroom agendas, and currently it is estimated that $424 billion dollars are spent globally on corporate software.[4]
- Approximately 3% of digital transformation programs, according to a 2018 McKinsey analysis, are completely effective.[4]
- Fewer than 20% of businesses use enterprise software on average across most sectors.[4]
- In three to five years, 39% of CEOs believe their companies will gain most from their digital transformation activities.[5]
- During a transition, 45.6% of workers reported feeling overloaded with knowledge, and 35.6% had trouble adjusting to new technologies and digital trends.[5]
- In terms of IT strategy, 54% of businesses globally indicated they prioritize digital transformation projects.[5]
- 55% of CIOs anticipate hiring more full time IT staff in 2021 to speed up efforts related to digital transformation, including analytics platforms, security operations, and analytics platforms.[5]
- 56% of businesses claim that digital breakthroughs and advancements have already raised earnings.[5]
- In the future, employing technology to streamline workflow and manual operations will be of the biggest importance, according to 70% of businesses.[5]
- By 2025, 90% of new business apps will include AI technology into their operations and offerings.[5]
- 95% of digital leaders have incorporated significant cloud capabilities and are continuing to outpace their rivals.[5]
- When an effective change management strategy is in place, businesses have a 2.5 times higher chance of outperforming their counterparts financially.[5]
- Businesses with high digital maturity report revenue increase of 45%, compared to 15% for businesses with lesser maturity.[5]
- 76% of managers agree that businesses must fundamentally reengineer the interactions that unite people and technology in a manner that is more humancentric.[5]
- 85% of executives said that their organization had greatly or somewhat sped up the adoption and deployment of innovations.[5]
- According to Accenture, 30% of businesses are still lagging behind in terms of adopting and innovating new technologies.[5]
- According to McKinsey, employee resistance to change and a lack of management support cause 70% of all change projects to fail.[5]
- 69% of effective change projects, according to McKinsey, reported providing training before and after go.[5]
- According to KPMG, 48% of businesses have finished at least one change effort in the last 24 months.[5]
- 93% of businesses with superior change management strategies outperformed their goals, compared to 15% of businesses with subpar strategies.[5]
- On average, big organizations lose $15 million because of poor quality data, according to a Gartner report.[5]
- According to MariaDB, 40% of businesses said that COVID-19 drove their adoption to the cloud.[6]
- 62% of workers believe they lack skills and that their companies aren’t providing them with adequate help and training.[6]
- Only 51% of workers believed that IBM offered clear information and rules on how to operate the climate, compared to 86% of executives.[6]
- According to a poll of digital marketers, 63% of US businesses said that a digital emphasis will be crucial in the coming years.[6]
- As of March, 2020, 85% of businesses said they were evaluating AI or using it in production.[6]
- Quest Diagnostics, experienced similar results using WalkMe to integrate an HCM platform, achieving a 98% user engagement rate.[7]
- The worldwide pandemic has forced over 70% of enterprises, according to the Futurum 2020 Digital Transformation Index, to entirely rethink their operating paradigms.[7]
- In one survey of corporate executives, 56% of those polled said their staff members learn at least three new digital contact points annually.[7]
- According to a survey, Americans are prepared to spend 17% more money when doing business with organizations known for their excellent customer service.[8]
- According to CEOs, the primary advantages of digital transformation are improved operational efficiency (40%), a quicker time to market (36%), and the ability to meet the needs of customers (35%).[8]
- As per the Ebbinghaus Forgetting Curve, 90% of what trainees learn during training is forgotten in less than a month.[8]
- 70% of businesses either now use a digital transformation strategy or want to do so in the future.[8]
- According to studies, 98% of vendors claim that personalization strengthens customer connections.[8]
- Business Transformation it states that big data/analytics (58%), mobile technologies (59%), private cloud (53%), public cloud (45%), APIs (40%) were the top technologies already implemented by enterprises.[9]
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How Useful is Digital Adoption Platforms
One of the key benefits of digital adoption platforms is their ability to provide personalized, on-demand training and support to users. Through interactive walkthroughs, tutorials, and other resources, DAPs can help users navigate new software or systems with ease, reducing the time and effort required to get up to speed. This personalized approach not only accelerates the learning curve but also enhances user productivity and satisfaction.
Furthermore, digital adoption platforms can help organizations optimize their digital investments by ensuring that employees are effectively using the tools and software available to them. By tracking user engagement and behavior, DAPs provide valuable insights into how well digital tools are being utilized, enabling organizations to identify areas for improvement and take proactive measures to drive adoption and maximize ROI.
In addition to improving user productivity and optimizing digital investments, digital adoption platforms can also streamline organizational change management efforts. As organizations undergo digital transformations and implement new technology solutions, DAPs can serve as a critical tool for driving user acceptance and adoption. By providing clear, step-by-step guidance and support, DAPs can help employees overcome resistance to change and foster a culture of digital readiness.
Moreover, digital adoption platforms can help organizations reduce the burden on IT departments and support teams by empowering users to find solutions to their own problems independently. With self-service capabilities and robust knowledge bases, DAPs enable users to troubleshoot issues on their own, freeing up IT resources to focus on more strategic initiatives. This self-service approach not only enhances user autonomy and satisfaction but can also lead to significant cost savings for organizations.
While digital adoption platforms offer a wide range of benefits, it is important for organizations to carefully evaluate their needs and objectives before implementing a DAP. Not all platforms are created equal, and the effectiveness of a DAP will ultimately depend on its alignment with organizational goals, culture, and user needs. Organizations should consider factors such as ease of use, scalability, customization options, and compatibility with existing systems when selecting a digital adoption platform.
In conclusion, digital adoption platforms have the potential to revolutionize how organizations implement and leverage new digital tools and technology. By providing personalized training, optimizing digital investments, streamlining change management efforts, and empowering users to find solutions independently, DAPs can drive user adoption, enhance productivity, and ultimately drive organizational success in today’s digital age. As organizations continue to evolve and embrace digital transformation, digital adoption platforms will become increasingly essential for staying competitive and maximizing the benefits of new technology solutions.
Reference
- g2 – https://learn.g2.com/digital-adoption
- shortways – https://shortways.com/digital-adoption-platform/
- webinarcare – https://webinarcare.com/best-digital-adoption-platforms/digital-adoption-platforms-statistics/
- whatfix – https://whatfix.com/blog/choosing-right-digital-adoption-platform/
- whatfix – https://whatfix.com/blog/digital-transformation-statistics/
- digital-adoption – https://www.digital-adoption.com/technology-adoption-rates-statistics/
- forbes – https://www.forbes.com/sites/danielnewman/2021/08/02/want-to-improve-digital-adoption-harness-the-data/
- nicereply – https://www.nicereply.com/blog/digital-adoption-platforms-cx/
- walkme – https://www.walkme.com/blog/9-digital-adoption-statistics/